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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.8
1,005 Reviews

1,005 Reviews of Herb Chambers BMW of Boston - Service Center

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June 22, 2023

Always satisfied with results. They always go the extra mile. I highly recommend this dealership. More

by vicki
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Herb Chambers BMW of Boston responded

Vicki, We're so glad you had a five-star experience! Thank you for recommending Herb Chambers BMW of Boston!

June 21, 2023

James in Service was very helpful in explaining what needed to be done when I first got there. The Service Technician sent a very helpful video by text showing the problem he discovered during his inspe More

by DBH
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Herb Chambers BMW of Boston responded

We're so glad to hear that James provided you with excellent service and kept you informed throughout the process. Thank you for choosing Herb Chambers BMW of Boston, and we hope to see you again in the future!

June 20, 2023

Higor is the best- attentive, helpful and sincere. I go to him every time. He makes the experience rather pleasant. More

by Greg
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Herb Chambers BMW of Boston responded

Thanks for the great review, Greg! We're so glad to hear that Higor provides attentive and helpful service. We appreciate your loyalty and look forward to seeing you again at Herb Chambers BMW of Boston!

June 20, 2023

The best BMW service dealer in Massachusetts. My service specialist was Higor. He was great at communicating with me and made sure the services on my car were done correctly More

by Chris
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Herb Chambers BMW of Boston responded

Thanks for the awesome review, Chris! We're glad to hear that Higor provided you with excellent service and made sure your car was taken care of. We appreciate your feedback and look forward to serving you again at Herb Chambers BMW of Boston!

June 19, 2023

Higor was very helpful knows exactly his stuff, welcoming and professional, I highly recommend his consultation and his advices All good. More

by Majikdz3626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the positive review! We're glad to hear that Higor provided helpful and professional service. We appreciate your recommendation and look forward to assisting you in the future. Have a great day! - The Herb Chambers BMW of Boston Team

June 18, 2023

Outstanding service ! Service advisors provide accurate and reliable advice on all proposed services! I consider their advice honest and trustworthy! More

by pan vokonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

Herb Chambers BMW of Boston responded

Thank you for trusting the Herb Chambers BMW of Boston team with your service needs! Providing accurate and reliable advice is always a top priority for us. Thank you for your kind words. We look forward to serving you again next time!

June 16, 2023

Kevin was extremely helpful and accommodating. I appreciated his patience and willingness to lend a hand. More

by Jmbrehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Herb Chambers BMW of Boston responded

We're so glad to hear that Kevin provided you with such helpful and accommodating service. Thank you for taking the time to leave us a review! We'll be sure to pass along your kind words. Have a great day! - The Herb Chambers BMW of Boston Team

June 15, 2023

Excellent customer service comprehensive vehicle repair report quality workmanship very trustworthy n good value without pushing unnecessary work James Gibbons is a super advisor. Thanks! More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2023 -

MW responded

Excellent customer service, comprehensive vehicle repair report, quality workmanship, very trustworthy n good value without pushing unnecessary work. James Gibbons is a super advisor. Thanks!

Jun 15, 2023 -

MW responded

MW responded publicly on 6/14/23 9:41 PM Excellent customer service, comprehensive vehicle repair report, quality workmanship, very trustworthy n good value without pushing unnecessary work. The video of the repairs needed was excellent! James Gibbons is a super advisor. Thanks!

Jun 15, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the wonderful feedback! James & the rest of the Herb Chambers BMW of Boston team are grateful for your business and look forward to serving you again next time. Take care!

June 12, 2023

The adviser Joel is very nice, patient and professional. The crew are friendly. I always repair and maintain my car 2015 X3 here, I highly recommend Herb chambers! More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Jun 14, 2023 -

Herb Chambers BMW of Boston responded

We are thrilled to hear that Joel and the crew were able to provide you with excellent service here at Herb Chambers BMW of Boston! Thank you for choosing us as your trusted destination for repairing and maintaining your 2015 X3. We appreciate your recommendation and hope to continue serving you in the future.

June 10, 2023

Service department always does highest quality work and is always a pleasure to work with More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Herb Chambers BMW of Boston responded

We're so happy to hear you feel that way! Thank you for trusting Herb Chambers BMW of Boston to provide five-star service! We look forward to seeing you next time, Joseph!

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