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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.8
1,003 Reviews
Call Service Center (617) 731-1700

1,003 Reviews of Herb Chambers BMW of Boston - Service Center

Sort by
April 06, 2023

Courteous and through, they fit me in, in time of need. Higor did a great job. Much appreciated. More

by h.curtin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

Herb Chambers BMW of Boston responded

We're so glad we could assist you! Take care and please don't hesitate to reach out if Higor & the team can be of service again in the future! - Herb Chambers BMW of Boston

April 05, 2023

Drove in from Florida. Got a flat tire on the way to a funeral. Emergency situation. Great service! More

by vanb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
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Apr 06, 2023 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience! We're so glad we could get you back on the road and hope the rest of your trip went smoothly. Take care and thanks again, from all of us here at Herb Chambers BMW of Boston!

April 04, 2023

They are readily responsive, explain well, provide service in reasonable time frame, and generally helpful. More

by TP
Recommend Dealer
Yes
Employees Worked With
Samik Shah - Excellent
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Apr 05, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the positive feedback! We appreciate your business and look forward to serving you next time! - The Herb Chambers BMW of Boston Team

March 29, 2023

Always great service… I’m on my sixth BMW from Herb Chambers BMW of Boston! More

by pbsoule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Herb Chambers BMW of Boston responded

We're honored to have helped with your six BMW purchases at Herb Chambers BMW of Boston! We look forward to assisting you on your seventh! Thank you!

March 26, 2023

BMW of Boston is always responsive to my needs, James is most often my service provider, very informative , professional, and extremely helpful . I am extremely pleased and satisfied!! More

by Phylgarr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2023 -

Herb Chambers BMW of Boston responded

We appreciate your shoutout to James and the team! We hope that you come to visit us again in the near future! Thank you! - Herb Chambers BMW of Boston

March 23, 2023

The service and staff are awesome as always! Can’t think of a better place to go! More

by M Connelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2023 -

Herb Chambers BMW of Boston responded

Thank you for your confidence in the Herb Chambers BMW of Boston team! We appreciate your business, as well as your kind review, and look forward to your next visit!

March 22, 2023

Outstanding customer service in both sales and service. Would choose Herb Chambers over any other dealership in Greater Boston. More

by LSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik Shahi
Report | Print
Mar 23, 2023 -

Herb Chambers BMW of Boston responded

Thank you for trusting the Herb Chambers BMW of Boston team with your automotive needs! We're grateful for your business, as well as your kind review, and look forward to seeing you at your next visit!

March 22, 2023

James in the service department was great to work with. Friendly, helpful and knowledgeable! So nice to be greeted with a great attitude and pleasant demeanor. More

by cuddypamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! We're thrilled to hear you enjoyed working with James and we hope to see you again next time here at Herb Chambers BMW of Boston!

March 11, 2023

Excellent service, I am sure tell a other people, my experience was great, and coming back again. More

by Nelson Garzón
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth Piñeros
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Mar 14, 2023 -

Herb Chambers BMW of Boston responded

Thanks for giving us the opportunity to earn your business, Nelson! We appreciate you recommending us to others and look forward to seeing you again next time here at Herb Chambers BMW of Boston!

March 11, 2023

Last minute apt 1st time customer Met joell He was super cool Got us in and out Wonderful experience More

by Gpgenovese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joell
Report | Print
Mar 14, 2023 -

Herb Chambers BMW of Boston responded

It's great to hear that our team got you in and out quickly! Thank you for coming to Herb Chambers BMW of Boston!

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