Herb Chambers BMW of Boston - Service Center

Poor service: called Uber for me as car was ready, then acted surprised when I arrived and made me wait 20 min for someone to go get the car. Also erased all radio presets. acted surprised when I arrived and made me wait 20 min for someone to go get the car. Also erased all radio presets. More

Very professional, very knowledgeable, and very nice! ! A pleasure to deal with them!! Unlike any dealership! ! A pleasure to deal with them!! Unlike any dealership! More

Decent prices. Quite knowledgeable on the cars they sell and good guide. Can improve on following up with customers more diligently Quite knowledgeable on the cars they sell and good guide. Can improve on following up with customers more diligently More

James gibbons in service has done great job for me for over 6 yrs of service on my bmw over 6 yrs of service on my bmw More

Good service staff with Samik. He’s able to get you in and out as fast as they could. As I was in a rush. He’s able to get you in and out as fast as they could. As I was in a rush. More

I brought my car in to the dealership for service, and Jurell Benton was my service advisor. He was great! Friendly, attentive, and super fast in processing my request! Jurell kept me informed and I enjoy Jurell Benton was my service advisor. He was great! Friendly, attentive, and super fast in processing my request! Jurell kept me informed and I enjoyed working with him. More

The service department treated me well as a tow in first time customer, they kept me updated with time of arrival of parts and when repairs would be completed, and the repair was completed for the quoted am time customer, they kept me updated with time of arrival of parts and when repairs would be completed, and the repair was completed for the quoted amount . More

Phenomenal service experience. The car was fixed earlier than anticipated and at a completed price that was less than anticipated. Competent and pleasant staff. If you need your The car was fixed earlier than anticipated and at a completed price that was less than anticipated. Competent and pleasant staff. If you need your BMW serviced, which is inevitable, this is the right place. More

Joel in Service in terrific and easy to deal with. I was very impressed with the communication and promptness that he and the other employees showed I was very impressed with the communication and promptness that he and the other employees showed More

Speaking only of Matt Krappe who runs the service department, I can say that I will not bring my cars anywhere else for service. department, I can say that I will not bring my cars anywhere else for service. More