Herb Chambers BMW of Boston - Service Center

Always Exceeds our expectations Our service advisor Mark Ravin, all exceeds our expectations. He goes above and beyond to keep us informed and make sure we are completely satisfied Our service advisor Mark Ravin, all exceeds our expectations. He goes above and beyond to keep us informed and make sure we are completely satisfied with our service! More

Long Wait This is the third time I took my car in for service and had to wait an extended amount of time. (Longer than 4 hours) This is the third time I took my car in for service and had to wait an extended amount of time. (Longer than 4 hours) More

Excellence Could not be better, staff is attentive and trustworthy. Waiting area, loaner cars all top notch. Also convenient location and great hours, availabi Could not be better, staff is attentive and trustworthy. Waiting area, loaner cars all top notch. Also convenient location and great hours, availability and presence in the community. More

Attentive Service! Higor was excellent, full of people skill. Whoever cleaned my car also did a super job there. Thanks! It was a very pleasant trip to the shop. Higor was excellent, full of people skill. Whoever cleaned my car also did a super job there. Thanks! It was a very pleasant trip to the shop. More

Quick and easy It was good. Loaner car process was easy. Service was done on time, I had nothing to worry about. I would recommend for ease of service. It was good. Loaner car process was easy. Service was done on time, I had nothing to worry about. I would recommend for ease of service. More

Fantastic service ! Great service by the entire service team. Matt Krappe goes above and beyond. I would strongly recommend Herb chambers BMW to anyone that wants to get Great service by the entire service team. Matt Krappe goes above and beyond. I would strongly recommend Herb chambers BMW to anyone that wants to get good quality service. More

Professional, Knowledgable and Personable! I give Matt my highest recommendation! I met Matt following a very unpleasant experience with another employee at BMW Herb Chambers. Needless to s I give Matt my highest recommendation! I met Matt following a very unpleasant experience with another employee at BMW Herb Chambers. Needless to say, I was skeptical when Matt reached out but to my pleasant surprise, he was extremely professional and went out of his way to resolve my automotive issues. Matt is extremely knowledgeable and explains matters through. Furthermore he extremely personable and has excellent bedside manner. Matt has turned my initial negative experience at Herb Chamber's to an extremely pleasant one. I am thankful for Matt's service and thoroughly recommend him. More

lack of capacity for service While we like our BMW (our second), the service at Herb Chambers in Boston is impossible. They lack the space to store the cars and so you can wait m While we like our BMW (our second), the service at Herb Chambers in Boston is impossible. They lack the space to store the cars and so you can wait more than 1/2 hour to get your car after it is serviced. More

Mini, Mini years. Our relationship with Herb Chambers Mini goes back to 2006. I can say without hesitation that you won't find a better dealership to deal with! Every Our relationship with Herb Chambers Mini goes back to 2006. I can say without hesitation that you won't find a better dealership to deal with! Everyone you deal with from sales to service is top notch. Whoever screens potential employees does an exceptional job. I assume this is true for all the Herb Chambers dealerships. It is certainly true of the Mini dealership. I recommend the entire crew wholeheartedly. Jim and Carol McClelland More