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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,123 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,123 reviews

January 07, 2022

Perfect service. Everyone is friendly. Super fair and helpful. I still need 3 more words. More

by IlyaVlasov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Jan 10, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful review of our team here at Herb Chambers BMW of Sudbury! We appreciate your positive feedback and hope you'll be visiting us again in the future!

January 07, 2022

Phenomenal customer service. I felt like I was in great hands with Elmin. He was professional and extremely helpful. Hands down BMW of Sudbury exceeded my expectations! I had a poor experience at the BMW i More

by sl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Jan 07, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you so much for these kind comments! We're thrilled to hear that Elmin & the team exceeded your expectations and we hope we have the opportunity to serve you again in the future. Take care! - Herb Chambers BMW of Sudbury

January 07, 2022

Good communication, worked very hard to resolve my issues efficiently. Video review of the proposed service is very helpful and informative. More

by mjorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
Jan 07, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for sharing your experience! It was our privilege to assist you and we hope we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team

January 06, 2022

Great service! Courteous, welcoming staff, efficient & reliable. A beautiful dealership with well trained staff & technicians. More

by pswasserman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz
Jan 07, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share these wonderful comments! It was a pleasure having you visit us here at Herb Chambers BMW of Sudbury and we hope to see you again next time!

January 06, 2022

They expedited my appointment and were courteous and very timely and kind and helpful to me More

by Pgimbel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz, John Majeika
Jan 07, 2022 -

Herb Chambers BMW of Sudbury responded

We're so glad we were able to help you out! Thanks for trusting Herb Chambers BMW of Sudbury with your business and please don't hesitate to reach out if we can be of service again in the future!

January 05, 2022

Work hard after the sale to maintain a good relationship. Service is excellent and showroom is very confortable More

by Gspalding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Jan 06, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your 5-stars! See you next time at Herb Chambers BMW of Sudbury!

January 05, 2022

Excellent service and communication by Mackenzie, plus much appreciated the effort to get some of the work covered by extended warranty. More

by dbeattie_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Jan 06, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your review! We're so happy that Mackenzie earned your 5-stars! See you next time at Herb Chambers BMW of Sudbury!

January 04, 2022

Service was excellent today. Waiting area clean and able to social distance. Overall very good experience More

by Terc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Jan 06, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the positive feedback! We appreciate you coming to visit us here at Herb Chambers BMW of Sudbury and we hope to see you again next time!

January 02, 2022

Great service! Very kind staffs! Was able to quickly ordered and received the car. Would recommend this dealer to my friend. More

by Frankfjliu74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Ding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Herb Chambers BMW of Sudbury responded

This is great to hear! Thank you for rating Herb Chambers BMW of Sudbury five stars! We hope you love your new ride!

December 31, 2021

Doesn't seem like this dealership can get anything right. Cancelled my delivery appointment without letting me know resulting in a 4 hour wait at the dealership. Botched service with requested services v. th More

by Jerod Colley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ethan Blout
Jan 18, 2022 -

Herb Chambers BMW of Sudbury responded

We're disappointed to hear about this. We'd like to help resolve these concerns and improve your experience. Please reach out to me at your earliest convenience if you'd like to discuss this with me. Thank you, Pranav Gill - General Manager - pgill@herbchambers.com

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