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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,113 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,113 reviews

October 15, 2021

Great service reps. 2 hours for oil change not great. Great service reps. 2 hours for oil change not great. Scheduled service online. Nice job cleaning car. More

by Bgjackson80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting our service team at Herb Chambers BMW of Sudbury!

October 15, 2021

Great service, no wait for scheduled appointment and helpful staff. Easy pick up & drop off More

by Kelsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for rating us five stars, Kelsey! We're happy to hear the Herb Chambers BMW of Sudbury team gave you great service!

October 14, 2021

Service is great. Communicate well and my car was done to my satisfaction which is all I want. More

by Jb_erlandson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Oct 15, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review of Herb Chambers BMW of Sudbury! It means a lot to hear that you're satisfied and we hope we can be of service to you again in the future. Take care!

October 13, 2021

I brought in my car for rear brake work .. turns out only sensor was faulty but a spring coil was cracked discovered during inspection .. cudos to the mechanics team at BMW When it was time to pick up the More

by SH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John R , John Majeika
Oct 13, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review! We're so glad we had the opportunity to assist you and we'll be sure to share your kind feedback with John and the rest of the team. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team

October 13, 2021

Prompt service for work required Very informative Prompt service for work required Very informative service advisor explained work being completed and next service needs More

by Aborzijr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Majeika
Oct 14, 2021 -

Herb Chambers BMW of Sudbury responded

We're happy to hear we've made your visit a five-star experience! Thank you for coming to Herb Chambers BMW of Sudbury!

Oct 14, 2021 -

Aborzijr responded

Great work by the crew at BMW!

October 12, 2021

Ethan was very helpful as well as the entire staff.I Ethan was very helpful as well as the entire staff. I would highly recommend this dealership More

by Bret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Blout
Oct 13, 2021 -

Herb Chambers BMW of Sudbury responded

It makes our day to hear Ethan gave you such excellent care, Bret! Thank you for rating Herb Chambers BMW of Sudbury five stars! We'll see you at your next appointment!

October 12, 2021

Kinda slow but not too bad. Iffy wifi and no outdoor power but still quite comfy. My car drives like a million bucks but the price was very good. More

by That guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Blout, Josue Bulux, Mackenzie Ditomassi
Oct 13, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for the review and feedback! We appreciate you coming to visit us here at Herb Chambers BMW of Sudbury and we hope to see you again next time!

October 12, 2021

The service didn’t meet my expectations in terms of timing. Not well organised. Not enough stuff that is why it took so long. Example:It took me about 5-6 minutes in Mercedes dealerships to be out with More

by amirzadov
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

amirzadov responded

Work hard as I wrote

Oct 14, 2021 -

Herb Chambers BMW of Sudbury responded

Thank You...I personally worked in our drop-off area today and will continue to help improve the process. Thank You for your support. Pranav Gill

October 11, 2021

Just picked up my car after annual service by Herb Chambers BMW. They performed a complete check, sent me a video of the inspection and identified a number of things that needed attention. They comp More

by Steve.Andress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Oct 12, 2021 -

Herb Chambers BMW of Sudbury responded

We're happy John and our team provided five-star care! Thank you so much for the kind words, Steve! - Herb Chambers BMW of Sudbury

October 11, 2021

Josh was very attentive and availableHe was upfront with Josh was very attentive and available He was upfront with the purchase and trade in More

by marcmansour64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Kem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Aboutayoun
Oct 12, 2021 -

Herb Chambers BMW of Sudbury responded

We're glad to hear Josh made this a positive experience! Thank you for rating Herb Chambers BMW of Sudbury five stars! We hope you enjoy your new ride!

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