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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,111 reviews

May 10, 2021

Awesome service. Staffs are friendly, knowledgeable and timely. Arrangements of loaner vehicle is very easy and useful. Go go go go go go go go More

by Baskaran Ganesan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
May 10, 2021 -

Herb Chambers BMW of Sudbury responded

We are honored to receive your support, Baskaran. Thank you! - Herb Chambers BMW of Sudbury Team

May 09, 2021

I’ve been consistently pleased with my experiences with BMW Sudbury. My service advisor and the other staff are professional, courteous and responsive. Highly recommend! More

by Ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
May 10, 2021 -

Herb Chambers BMW of Sudbury responded

We are honored to receive your support, Ray. Thank you! - Herb Chambers BMW of Sudbury Team

May 09, 2021

I didn’t buy a BMW from the dealership, but thought everyone was professional and kind to work with. I had tight times to meet when purchasing the car and everyone went out of their way to accommodate More

by Maureen.mm.2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cappelletti
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your positive feedback, Maureen! We hope you keep us in mind for your future automotive needs!

May 08, 2021

The service is great. The personnel polite and efficient. The prices are much too high. Quotes I was given for repair to my BMW hard top convertible, were way out of line.I was able to get more reasonable More

by BMW4321
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Butler
May 24, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your honest review. We do our best to offer competitive pricing and are sorry to hear we lost your business. Please don't hesitate to reach out with any questions regarding our costs, Pranav Gill - General Manager - pgill@herbchambers.com

May 05, 2021

Great job keeping me informed of progress. Able to chase down vague descriptions of problems. Worked with this department for over 10 years. They build trust and credibility with each interaction. More

by akshih
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon, John Majeika
May 05, 2021 -

Herb Chambers BMW of Sudbury responded

Thanks for the 5-star rating! It's so great to hear our service center continues to earn your business and confidence! We plan to continue showing you five-star care for years to come! See you next time! - Herb Chambers BMW of Sudbury

May 05, 2021

Worked through my issues and found an effective solution at a reasonable price. Also tested to ensure all engine alerts were cleared an resolved. Thank you More

by Bill995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
May 05, 2021 -

Herb Chambers BMW of Sudbury responded

We're so happy to hear that, Bill! Thank you!

May 04, 2021

William took very good care of my car needs. He tried to save me money, only had the services I really needed at this time. Will have the other done at a later time. More

by mohawk6979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
May 05, 2021 -

Herb Chambers BMW of Sudbury responded

We are so happy that William could do a great job for you! We are lucky to have him on the team at Herb Chambers BMW of Sudbury!

May 04, 2021

Customer oriented service team with video overview of car diagnostics sent before any service is provided allows you to see what they are recommending with the car up on the lift like you are in the garage w More

by Robert S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Peterson, John Majeika
May 05, 2021 -

Herb Chambers BMW of Sudbury responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Herb Chambers BMW of Sudbury!

April 24, 2021

John is very knowledgeable and professional. I was impressed how he was looking to solve my problem efficiently with less labor. Also, he is patient and he seems genuinely interested in resolving car More

by Pcourt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Apr 27, 2021 -

Herb Chambers BMW of Sudbury responded

It was our privilege to service your vehicle and earn your five stars! We'll share your comments with John and our team! Thanks so much! - Herb Chambers BMW of Sudbury

April 23, 2021

The service provided was excellent. The service team provided updates and great explanations regarding my car. They also were accurate in their estimates and timing. More

by Caldrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz
Apr 26, 2021 -

Herb Chambers BMW of Sudbury responded

Thank you for your confidence in Herb Chambers BMW of Sudbury, and for your business. We are thankful to have you as a customer.

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