Herb Chambers BMW of Sudbury

Looking for a BMW was exciting enough, but visiting Herb Chambers BMW was the frosting on the cake. What a gorgeous dealership!! I was so taken in by all the amenities it had to offer mostly the coffee serv Chambers BMW was the frosting on the cake. What a gorgeous dealership!! I was so taken in by all the amenities it had to offer mostly the coffee service!!! I was greeted by Todd and immediately felt at ease. He answered a multitude of questions I had and that helped me make a better assessment of the car I would be considering. More

James was a pleasure with whom to work. He was kind, knowledgable, and didn't waste my time. I would recommend him and the dealership to anyone looking to buy a BMW. He got that I was interesting in buy knowledgable, and didn't waste my time. I would recommend him and the dealership to anyone looking to buy a BMW. He got that I was interesting in buying a X5 and didn't try to show me other more expensive models. I liked his no-nonsense approach and courteous behavior! More

Peter was very helpful in helping my husband and I find the perfect BMW for our growing family. He showed us many different options within our price range. Overall it was a great experience with him and I the perfect BMW for our growing family. He showed us many different options within our price range. Overall it was a great experience with him and I definitely would recommend Herb Chambers BMW in Sudbury to anyone looking for great service. More

Although I did not purchase a car during my visit, I will definitely return to the BMW dealership in Sudbury when I am ready to buy. I was looking at pre-owned BMWs and was pleased to find that their prices definitely return to the BMW dealership in Sudbury when I am ready to buy. I was looking at pre-owned BMWs and was pleased to find that their prices on used cars are set, so it is easy to know that their prices are competitive or not. I also liked the low pressure atmosphere. My salesman was very pleasant to deal with. He seemed to be honest and was straight-forward in answering my questions. Overall, I was very pleased with my experience. Most of my past car shopping experiences have been negative, so I found this one to be surprisingly positive and refreshing. More

James was very friendly and new exactly how to not be too pushy. We felt comfortable and at ease, thanks to James. I will recommend James and Sudbury dealership to my friends. James was knowledgeable on t pushy. We felt comfortable and at ease, thanks to James. I will recommend James and Sudbury dealership to my friends. James was knowledgeable on the different types of cars specific to our needs. More

I'll definitely come back to Jonathan Lincoln. He was a very pleasant and reasonable guy. The overall experience was fine... there's also a nice snack bar at Herb Chambers in Sudbury. The price of my car w very pleasant and reasonable guy. The overall experience was fine... there's also a nice snack bar at Herb Chambers in Sudbury. The price of my car was the right price. Sincerely, Brian Jackson Waltham, MA More

My wife and I came into Sudbury BMW to purchase our first BMW. This was a big deal for us as we have bnever purchased a luxury car before and I wanted to be sure that we were dealing with a reputable dealers BMW. This was a big deal for us as we have bnever purchased a luxury car before and I wanted to be sure that we were dealing with a reputable dealership and staff. I can not say enough positive things for how well we were treated by Jonathan and the rest of the staff. Jonathan was very professional and helpful. The staff also helped me 'surprise' my wife with the delivery of our BMW X5 with a large Red bow. My wife works at TJX Corp headquarters. I brought the X5 over to the parking lot of the office, put the big red bow on the car and called her on her phone to come look out the window. By then there must have been about 50 people looking out the window at our beautiful X5 with the Red bow! Many of my wife's colleagues drive BMW's and everyone heard that her's was from Sudbury BMW. Thanks Again! More

The reason for my visit to Herb Chambers in Sudbury was I was not thrilled with the salesman assigned to me at my old dealership.My lease was coming to an end and after test driving eveything under the sun , was not thrilled with the salesman assigned to me at my old dealership.My lease was coming to an end and after test driving eveything under the sun ,I realized I wanted to stick with BMW ,just not the salesman assigned to my lease end.So I took a ride over to Sudbury and was promptly met outside by James Affannato. I explained to him what I wanted and he made it happen Everyone was very helpful and did their jobs well and efficiently.This is my third lease with BMW and found it to be the easiest with James and the staff at Herb Chambers in Sudbury. Sincerely, Jennifer Falconi More

Buying a pre-owned BMW from Herb Chambers in Sudbury was nothing short of a pleasant experience. My parents, nearing retirement, felt it was necessary to bring me along so they don’t get “swindled”. They m nothing short of a pleasant experience. My parents, nearing retirement, felt it was necessary to bring me along so they don’t get “swindled”. They may be the typical customer when it comes to purchasing a car, but certainly advanced when it comes to the research. 3 years of preparation, saying "next year is the year", finally came to an end. We even scouted the several different lots and all the websites looking for the best deal. We had 2 criteria: 1. The car of my mother's dream 2. PRICE. This task was nothing short of a difficult challenge, so I felt sorry for the sales rep that had the "pleasure" enlisting for this daunting task-- providing the best service. It was fairly obvious from the start how unnecessary my presence was because Jim Affannato was an honest, trustworthy sales rep with the obvious intension for helping my parents. To me, it was clear that he was looking out for their best interests. A couple of weekends of talking, test drives, searching, and ultimately criticizing,and Jim stay diligent through the process. He was never pushy or demanding and was willing to take the time to find the car of my mother's dream. We saw cars that were compromises, the trim was a little off, the color wasnt right, the warranty was about to expire, the miles were too high. I felt like all hope was lost, but Jim stayed consistent-- asked questions about we were looking for, so he could provide us with the dream car. The following Saturday, a black, low mileage, 4-years left on the warranty, excellent trim, cold weather packaged 3 series shows up on the lot. We get an email to see if this car was the car. Excited, we went and looked at the car and walked around and stared at it for a good thirty minutes. Patiently waiting was Jim with the keys. The minute we walk in he knew we wanted to drive it. We all get in, for the test drive. Needless to say, this was the vehicle, but the hard part came next -- haggling... The sticker price on the car was already marked down from the KBB estimated value (i tripled checked). Even more so, he still enetertained our requests for a better price. Although it was a tough bargain, he understood this was the car we wanted. After a few minutes of negotiations, we got the car at the price we wanted-- no compromise on our end. And we still didnt compromise on the trim, color, etc on the vehicle. Everything was off the wishlist. Jim had plenty of opportunities to put us in a car we almost-loved, but he patiently waited until the right one came. And when it did, the price was right, too. We are loyal customers of BMW (Foreign Motors and then Herb Chambers), since 2000. We continue to support their dealership because of salesreps like Jim. We wouldnt keep going back if it was anything less than perfect. ; however, I was fairly unnecessary after we met Jim. Jim was honest and upfront during the whole process. We had done our research and set a level of expectation, only to find out he was prepared also and was able to better our expectations. He looked out for our best interests from the beginning and knowingly received a fair deal during an easy process. He was helpful and attentive, but was not pushy. He respected that the process would take us couple of days and didn’t try to pressure us into something we were not ready for. Patience was what we need and patience is what we got. Ultimately, we find the exact preowned vehicle that met every bullet point on our wishlist—we didn’t have to compromise on color, trim AND even the price! More

While travelling to the MA area from Buffalo, NY, we fell into one of their infamous potholes resulting in 2 bent rims on my '08 335 ix. It was late on a Friday and we had plans for the entire evening fell into one of their infamous potholes resulting in 2 bent rims on my '08 335 ix. It was late on a Friday and we had plans for the entire evening and the next day as well and the car was barely driveable. We called the dealership and spoke to the service department, explaining our situation. We were told to bring the car in and that we would need to speak to the service manager the next morning. We did exactly that and with a bit of luck because the rim type we needed was in stock (albeit very expensive!!) by 1 PM that Saturday we were back on the road. Thankful for having the replacement rims installed allowing us to continue with the weekend plans I forgot to indicate I was a BMW club member and elligible for a 10% discount (on a $900 bill). By this time we were back home and while looking at their website to to see if they did in fact honor the club member discount, I stumbled on a 10% discount coupon they happened to be offering. A few phone calls resulted in getting 10% put back on my credit card. They really helped us out of a tough situation...thanks! More