Herb Chambers BMW of Sudbury

I recently purchased a certified pre-owned vehicle from your dealership, and while I’m happy with the car itself, I can’t say I was over the moon with the overall service experience. Unfortunately, it f your dealership, and while I’m happy with the car itself, I can’t say I was over the moon with the overall service experience. Unfortunately, it felt like I was treated a bit differently—almost like a second-class customer—because I wasn’t buying a brand new vehicle. The attention and enthusiasm that I observed being shown to new car buyers just didn’t carry over to my experience. Buying a certified pre-owned car is still a significant investment, and I had hoped for a level of care and professionalism that reflected that. I’m sharing this feedback in the hopes that future customers—regardless of what they’re buying—are made to feel equally valued. More

We recently purchased a vehicle from Herb Chambers BMW of Sudbury, and the entire experience was nothing short of exceptional. Brianna, who assisted us throughout the process, was incredibly warm, inviting, Sudbury, and the entire experience was nothing short of exceptional. Brianna, who assisted us throughout the process, was incredibly warm, inviting, and attentive to our needs. From the very beginning, she made us feel welcome and went out of her way to ensure everything was handled efficiently so we could take our vehicle home as soon as possible. She stayed on top of every detail — from organizing the paperwork to providing timely follow-ups — and kept us clearly informed at every step. Her professionalism, kindness, and genuine desire to help made the whole process smooth and stress-free. Beyond Brianna, the entire team at the dealership was equally humble, compassionate, and easy to work with. It truly felt like everyone there cared about making the experience as enjoyable as possible. Highly recommend Herb Chambers BMW of Sudbury — especially if you get the chance to work with Brianna! More

It was my pleasure to visit Chambers BMW services of Sudbury Thank you Peter Jervinis and stuff for great work I am 100 % satisfied Nice work! Sudbury Thank you Peter Jervinis and stuff for great work I am 100 % satisfied Nice work! More

Excellent service at the dealership. The sales person Wilson was amazing and great in getting best deals!! The sales person Wilson was amazing and great in getting best deals!! More

My was of great assistance and made the experience effortless She went the extra mile to answer my questions effortless She went the extra mile to answer my questions More

Excellent, prompt service. Easy and comfortable to wait onsite for about an hour. Appreciate the video from the mechanic of his walkthrough. Easy and comfortable to wait onsite for about an hour. Appreciate the video from the mechanic of his walkthrough. More

Just bought car end of November said brakes were new, put 8k on the car and now they said I need new brakes and it’s on me. 8k on the car and now they said I need new brakes and it’s on me. More

Vadim Khalapov - GREAT service advisor. Kept me updated on progress of service and that all was in warranty. Kept me updated on progress of service and that all was in warranty. More

Vadim - excellent service advisor. East to work with and very knowledgeable and responsive. Well done, Vadim! East to work with and very knowledgeable and responsive. Well done, Vadim! More

My service advisor was fantastic. I could not have asked for more. Peter helped me in every area and worked with me to make sure my car is tuned up and fixed up just right I couldn’t I could not have asked for more. Peter helped me in every area and worked with me to make sure my car is tuned up and fixed up just right I couldn’t be happier. Thank you. More