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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,126 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,126 reviews

April 16, 2025

Overall still good dealership but certainly have fell below their own standards in the past few years. Being a long term customer, no longer have a good experience when I visit the dealership. More

by Sam L
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don’t want to call out anyone
Apr 17, 2025 -

Herb Chambers BMW of Sudbury responded

Sam, thank you for sharing your feedback. We value our long-term customers and it's concerning to hear that we've fallen short of expectations recently. Please feel free to reach out so we can discuss how we might improve your experience in the future. Thank you, Sean King - General Manager - sking@herbchambers.com

April 16, 2025

I received great service for the 30,000 maintenance appointment from Peter and the team at Herb Chambers BMW of Sudbury. More

by Jim S11115
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
Apr 17, 2025 -

Herb Chambers BMW of Sudbury responded

Jim, we're delighted to hear that Peter and the team provided you with great service during your recent visit here at Herb Chambers BMW of Sudbury. Thank you for sharing your experience!

April 16, 2025

I have been an honest and loyal customer of Herb Chambers BMW of Sudbury and always enjoyed the customer care and service provided at this location; hence I service both my BMWs at this location. But this ti More

by Asif Mohamed
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Peter Jervinis
Apr 16, 2025 -

Herb Chambers BMW of Sudbury responded

Asif, thank you for your loyalty and feedback. I'm sorry to hear that this recent experience didn't meet the high standards you've come to expect from us. We value your input and would like to address any concerns you have directly. Please feel free to reach out at your convenience so we can make things right for you. Thank you, Sean King - General Manager - sking@herbchambers.com

April 15, 2025

JACK O'DONOVAN IS THE BEST ! ! I am very happy with the sales support I received from Jack. He is very professional and extremely knowledgeable about BMWs. Jack was very helpful More

by Claudia G
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Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Herb Chambers BMW of Sudbury responded

Claudia, we're delighted to hear that Jack provided you with such a smooth and enjoyable experience at Herb Chambers BMW of Sudbury. Thank you for recommending him! Enjoy your new ride!

April 14, 2025

Excellent service. Great communication and very professional I will go back for sure. Car feels amazing More

by Berrijacque
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Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that you had an excellent experience with our team at Herb Chambers BMW of Sudbury! It's wonderful knowing your vehicle feels amazing, and we look forward to welcoming you back in the future. Safe travels!

April 11, 2025

Overall a great experience - The young man Jack Odonovan rocks. He is patient, knowledgeable, respectful and very pleasant to deal with. More

by Eastcoastlawyer
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack odonovan
Apr 14, 2025 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that Jack provided such a positive experience at Herb Chambers BMW of Sudbury. Thank you for sharing your feedback, and we hope you enjoy every moment with your new vehicle!

April 11, 2025

Travis and the team did everything they said they would and on time. I waited for the car which was ready and clean when they said it would be. More

by wsweinstein1
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Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Herb Chambers BMW of Sudbury responded

wsweinstein1, it's fantastic to hear that Travis and the team at Herb Chambers BMW of Sudbury delivered on their promises. We appreciate your feedback and hope you enjoy every moment with your car!

April 06, 2025

The service at BMW Sudbury is truly exceptional. Starting with Sales and Charlie K, service led by Michael and his team make the experience so special and unique. We buy every car there and have for More

by dialbano
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Albertian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna
Apr 07, 2025 -

Herb Chambers BMW of Sudbury responded

Thank you for your loyalty and kind words about Herb Chambers BMW of Sudbury! We're delighted to hear that Charlie, Michael, and the team have consistently provided exceptional service over the years. We look forward to continuing this tradition with every visit!

April 03, 2025

Fran the service Manager and Wilson my salesman were great. They coordinated my needs and had me in and out in no time. Beautiful waiting area with a Coffee bar and bowls of apples! More

by Donnamarieanastasia
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Wilson Dowridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Herb Chambers BMW of Sudbury responded

We're delighted to hear that Fran and Wilson provided you with such efficient service at Herb Chambers BMW of Sudbury. Take care and please don't hesitate to reach out the next time we can be of assistance!

March 31, 2025

BRIANNA AND SALE MANAGER WERE EXCELLENT ,WOULD DEFINITELY RETUTN AND RECOMMEND THIS DEALERSHIP TO MY FRIENDS. More

by harvardcardiac
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Brianna De Oliveria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback! We're delighted to hear that Brianna and our sales manager provided an excellent experience at Herb Chambers BMW of Sudbury. We look forward to welcoming you back and appreciate your recommendations!

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