Herb Chambers BMW of Sudbury

Overall my experience dealing with George personally was very good. Unfortunately when my husband went to check out the car it was George’s day off and despite making an appointment he had to wait over 30 m very good. Unfortunately when my husband went to check out the car it was George’s day off and despite making an appointment he had to wait over 30 minutes before he ultimately left since he had another commitment. More

George was great to work with. He explained everything well. He ensured that the registration was done in a timely manner despite an issue that arose. He explained everything well. He ensured that the registration was done in a timely manner despite an issue that arose. More

I had a warranty issue and I only had 100 miles before my warrant expired. My service advisor, (Alisha) was superb in that she was professional, provided me with all of the information I require, provided m warrant expired. My service advisor, (Alisha) was superb in that she was professional, provided me with all of the information I require, provided me with a loaner and had the vehicle fixed the next day. Service technician and Alisha kept me updated on the progress multiple times during the day. More

I had a great experience at BMW of Sudbury. I worked with sales rep Jack O'Donovan, who was a professional and a pleasure to work with. I was able to negotiate a great price on the car before e I worked with sales rep Jack O'Donovan, who was a professional and a pleasure to work with. I was able to negotiate a great price on the car before ever stepping foot into the dealership. The car was in transit from Germany, and the estimate they gave me was accurate (4-6 weeks). On delivery day, Jack was clear with communication throughout the entire time while we worked through paperwork and insurance. Brian handled the financing paperwork and was also great to work with. I highly recommend working with Jack, Brian and BMW of Sudbury! More

BMW Sudbury on Routine Servicing of BMW X3, Excellent Staff, the Service Technician / Mechanic Mo was Outstanding, he even provided a Video of his Initial Vehicle inspection. While waiting I was given a Staff, the Service Technician / Mechanic Mo was Outstanding, he even provided a Video of his Initial Vehicle inspection. While waiting I was given a Coffee and treated like Royalty. More

It was a pleasure working with Jack. I had a very negative experience working with Henry. He lied to me and told me that the x1 model I wanted was sold and nothing else was available. Fr I had a very negative experience working with Henry. He lied to me and told me that the x1 model I wanted was sold and nothing else was available. Frankly, I don’t understand why Henry still has his job at the dealership. Henry’s behavior was bizarre and deeply concerning. He would have been terminated for what he did if he worked in my company. More

I had purchased and serviced my car from bmw of Sudbury for many years. I had just dropped of my car at the dealership last week for radiator and brake work. I had spoken over the phone with Robert befor for many years. I had just dropped of my car at the dealership last week for radiator and brake work. I had spoken over the phone with Robert before dropping off my car and he maintained a follow up through the completion on the work which made it much easier process. Following up through the process does make things much simpler and he certainly did just that. More

Cassie. was very good for us. She was friendly, competent, and considerate. We were very happy with her. was very good for us. She was friendly, competent, and considerate. We were very happy with her. More

Service performed on time. Encounters were professional. Ease of service from setting up appointment to the completion. Encounters were professional. Ease of service from setting up appointment to the completion. More

Service performed on time. Encounters were professional. Ease of service from setting up appointment to the completion. Encounters were professional. Ease of service from setting up appointment to the completion. More