Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers BMW of Sudbury
Sudbury, MA
2,139 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,139 reviews
June 25, 2023
The customer service at Herb Chambers is top notch! I won’t shop anywhere else! I won’t shop anywhere else! More
by AMC
June 25, 2023
After buying 2 cars (2018 X5, 2021 X3) at Herb Chambers of Subury and having both cars faithfully serviced there per warranty recommendations, I am faced with the challenge of finding a fair reliable and r of Subury and having both cars faithfully serviced there per warranty recommendations, I am faced with the challenge of finding a fair reliable and reasonable BMW service provider. My issues are having costly, unnecessary and unauthorized service performed, getting invoices sent via email for service costing over $12,000, without any discussions with service techs or service reps. In addition, being expected to accept all recommended work and per newly implemented payment terms and policy required to pay on line prior to picking up my car. Fortunately, Robert Cohoon, Service Mgr. interceded (by exception) due to my dissatisfaction with a newly hired service rep and helped me avoid the very worst service experience of my 51 years of driving BMW's (having purchased my first 2002 in 1972). In all my years of business experience and in dealing with BMW dealers dating back Foreign Motors BMW of Boston, started by Tom Mix, I have never seen such unacceptable business practices. Like the "loaners" but need to move on! Steve Wentzell BMW owner since '72 More
by stevewentzell
Employees Worked With
Robert Cohoon, Justin Senechal
June 24, 2023
Fantastic experience working with Wilson. He went above and beyond making sure all of our needs were met. Highly recommend Wilson and the whole team at Herb Chambers Sudbury. He went above and beyond making sure all of our needs were met. Highly recommend Wilson and the whole team at Herb Chambers Sudbury. More
by sharon.a.murphy
June 20, 2023
Elaborate selection of cars. Poor communication. Inaccuracies on website and what is actually offered on the vehicle. Poor communication. Inaccuracies on website and what is actually offered on the vehicle. More
by Newcarbuyer
June 18, 2023
Elmin was incredibly helpful. He not only got me in for an unexpected appointment but also offered to take a care of an upcoming appointment so I would not need to come back. He g He not only got me in for an unexpected appointment but also offered to take a care of an upcoming appointment so I would not need to come back. He gave me a loaner and checked in with me throughout the process. Could not recommend Herb Chambers BMW more. More
by mnewman54
Employees Worked With
Elmin Jonuz
June 15, 2023
Jack was very helpful in helping me choose my new car. He explained all features of the car and made everything very easy as the customer!! Thanks Jack for your help :) He explained all features of the car and made everything very easy as the customer!! Thanks Jack for your help :) More
by Felicia
Employees Worked With
June 15, 2023
Fantastic experience and very responsive staff members. From sales to service, all staff are willing to help and assist in any way they can. From sales to service, all staff are willing to help and assist in any way they can. More
by Whitworthdj
Employees Worked With
