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Herb Chambers BMW of Sudbury
Sudbury, MA
2,139 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,139 reviews
May 13, 2023
I got my car maintained at Herb Chambers BMW of Sudbury. The service is great. They also found few potential problems. The car also got washed thoroughly. The service is great. They also found few potential problems. The car also got washed thoroughly. More
by David
Employees Worked With
Alisha Marie
May 12, 2023
I would have given 5 stars but I waited 35 minutes before the service advisor even spoke to me. There was a lot of confusion at check in / out. I was on time for my 8am oil change appointment which I was wai the service advisor even spoke to me. There was a lot of confusion at check in / out. I was on time for my 8am oil change appointment which I was waiting for (vs a loaner car). I wasn't warned that the dealership was under construction. The noise level was not even close to being tolerable, I don't know how the employees function in this environment, constant drilling into metal walls. Had I known, I would have delayed my appointment. My service advisor did his best to move my service along as quick as he could. More
by cp_42
Employees Worked With
Justin Senechal
May 11, 2023
Bmw of Sudbury worst service center. We are always not happy to take our car there for service but this time we want to get our oil service done and we went there with hesitation as we a We are always not happy to take our car there for service but this time we want to get our oil service done and we went there with hesitation as we always get other issues when we go for any service. My car is only 10 years old X3 which was perfectly running well after we brought the car home it started to show so many issues after oil change. We called the dealership and they asked to bring and next day they called to say a list of things to be fixed in which one of the repair was just done in another dealership. When we told them it was just fixed then they said maybe they did not wipe it properly so our service people thought its not working. They gave a bill for diagonosing which we did not take it there for. We ended up paying that fees and brought home our car without fixing anything. So this place will make you to comeback by creating other issues. More
by priya
Employees Worked With
Justin Senechal
May 11, 2023
SERVICE WAS A RECALL. TECH REPORT WAS INFORMATIVE CAR WAS RETURNED CLEAN BLA BLA BLA . 15 WORD MIN IS ANNOYING SHOULD NOT PREVENT REVIEW ENTRY TECH REPORT WAS INFORMATIVE CAR WAS RETURNED CLEAN BLA BLA BLA . 15 WORD MIN IS ANNOYING SHOULD NOT PREVENT REVIEW ENTRY More
by jsnovak
Employees Worked With
LUCAS - TECH, Maurah Lee
May 10, 2023
In our 50 years of purchasing cars, this was the best experience ever!!! From salesman, Henry Ding, to the management at BMW of Sudbury each person was polite, efficient and understanding. The dealershi experience ever!!! From salesman, Henry Ding, to the management at BMW of Sudbury each person was polite, efficient and understanding. The dealership is as outstanding as the car. I will NEVER go anywhere else and always recommend Henry and his colleagues to everyone. More
by jeanbordeau
Employees Worked With
Other Employees :
Michael Walsh Jr., Joseph D'Alfonso, Rami Aboutayoun
May 10, 2023
Always a pleasure to go to Herb Chambers BMW of Sudbury . ...knowledgeable, explain everything requested by me in understandable detail and pleasant. ...knowledgeable, explain everything requested by me in understandable detail and pleasant. More
by JRaffaEsq
Employees Worked With
The Brain man is a very patient person....he is a keeper., Elmin Jonuz
May 10, 2023
the service was thorough, professional and there were no surprises...Oulay explained the results of the car's inspection and highlighted things to be aware of and future items that will require attention no surprises...Oulay explained the results of the car's inspection and highlighted things to be aware of and future items that will require attention. More
by bernie.dennis
Employees Worked With
Robert Cohoon, Oulay Inthaphone
May 09, 2023
Love the dealership. Been to Boston BMW service in the past and night and day difference between two. Sudbury techs and service dept. actually listens and puts effort to Been to Boston BMW service in the past and night and day difference between two. Sudbury techs and service dept. actually listens and puts effort to understand the issues your car has. Rather than saying it's normal. Bought BMWs from here before and been for services. Elmin helped with with our services. I'll visit as long as Elmin is there and not making this up. You are asking me question of "quality of the dealership's service center on purchasing a car", to me it's the most important factor and person at the desk plays a big role. More
by Mehmet Kocaman
Employees Worked With
Elmin Jonuz
