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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,111 reviews

January 20, 2023

I traveled all the way from NYC because I wanted to see this beauty in person and boy was it worth the trip! I LOVE my 2022 X7. The dealership had a great selection of clean, low mileage CPO vehicles as we More

by NVargas01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you so much for taking the time to share your experience! We appreciate you making the trip from NYC to visit Jack & the team here at Herb Chambers BMW of Sudbury and we're thrilled to hear you're loving your new X7. Take care and please don't hesitate to reach out if there's anything else we can do for you!

January 19, 2023

An excellent service was provide by Chelsie Swann! ! She was very friendly, professional and answered all our questions. It was an awesome experience during the purchasing process. More

by shuss11766
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chelsie Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback! We're so glad Chelsie was able to answer all your questions and we hope you won't hesitate to reach out if our Herb Chambers BMW of Sudbury team can be of service again in the future!

January 18, 2023

Justin did a great job for a difficult situation As well as expensive yikes. he explained everything to me. More

by tonidonoghue1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Senechal
Jan 19, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for your review, Toni! We're so happy that Justin provided you with an excellent experience! -Herb Chambers BMW of Sudbury

January 18, 2023

Service was excellent and efficient! The service advisor Maurah Ann. Lee was best I encountered since the purchase of my vehicle! More

by Eugene Oreszak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurah Lee
Jan 19, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting Herb Chambers BMW of Sudbury with your business, Eugene! Maurah & the team appreciate your support and look forward to seeing you next time!

January 16, 2023

The service is thorough and complete on completely on time. This trifecta stands out to us in the automotive servicing world as outstanding. The technology that is being utilized by the service departmen More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kramer
Jan 18, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for the fantastic feedback, Mark! We're honored to receive your support and look forward to your next visit with us here at Herb Chambers BMW of Sudbury!

January 12, 2023

My first service visit to this dealership was disappointing. I understand after speaking with a manager that they are facing significant staff turnover, which is causing customer service to suffe More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Cohoon, Alisha Schofield
Jan 13, 2023 -

Herb Chambers BMW of Sudbury responded

We're disappointed to hear you feel this way and we appreciate your patience during these trying times. We strive to provide the best care to our customers, and our team does its best during staffing concerns. We hope you give us another chance, and I encourage you to reach out to me directly to discuss this experience. Thank you, Sean King - General Manager - sking@herbchambers.com

January 12, 2023

This should have been the easiest transaction ever. Paid asking, perfect credit, simple trade in. Sales man turned it into a nightmare, he was texting me like a 16 year old girl on turbo. Put pressur More

by joshuarm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricky
Jan 13, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for reaching out. I'm disappointed to see this review and would like the opportunity to discuss the situation with you in greater detail. When you have a moment, would you please contact me directly? Thanks again, Sean King - General Manager - sking@herbchambers.com

January 09, 2023

The process was smooth start to finish. Vaseem was easy to work with and I would love to do business with him again. More

by FirstBeemer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian in Finance 5 star, Vaseem Khan
Jan 10, 2023 -

Herb Chambers BMW of Sudbury responded

We're so glad Vaseem provided you with a smooth experience! Thanks for trusting Herb Chambers BMW of Sudbury with your business. We hope we have the privilege of working with you again in the future!

January 08, 2023

Despite employee absences due to Covid, this dealership kept me informed as to the status of the car and worked hard to meet my deadline successfully. They were efficient, reliable, on-time, and courteous More

by K1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
Jan 10, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to leave us a review! We're happy to hear our team worked hard to make sure your experience went smoothly and we'll be sure to let them know how much you appreciate their dedicated service. Take care and thanks again for your support, from all of us here at Herb Chambers BMW of Sudbury!

January 05, 2023

Experience with Chelsie was awesome! Very professional. She made the car buying process easy. Very friendly and answered questions I had quickly. More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph D'Alfonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Herb Chambers BMW of Sudbury responded

Thanks for the review, Jim! We're happy to hear you had a great experience with Chelsie and hope you enjoy your vehicle. Take care and please don't hesitate to reach out if we can assist you with any future automotive needs! - The Herb Chambers BMW of Sudbury Team

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