
Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,111 reviews
I traveled all the way from NYC because I wanted to see this beauty in person and boy was it worth the trip! I LOVE my 2022 X7. The dealership had a great selection of clean, low mileage CPO vehicles as we this beauty in person and boy was it worth the trip! I LOVE my 2022 X7. The dealership had a great selection of clean, low mileage CPO vehicles as well as brand new; its hard to tell the difference! My sales professional Jack worked hard to ensure that my vehicle was delivered to me before Xmas and all DMV paperwork completed. The dealerships pricing is as is- so there is no haggle/negotiating. There was a nick on the paint which was to be touched up before delivery, but was an oversight. Jack mailed the paint with no problem. He did not make me feel pressured and answered my texts/calls timely which helped the process. Thanks Jack D, I/we appreciate you🙏🏽 More
An excellent service was provide by Chelsie Swann! ! She was very friendly, professional and answered all our questions. It was an awesome experience during the purchasing process. ! She was very friendly, professional and answered all our questions. It was an awesome experience during the purchasing process. More
The service is thorough and complete on completely on time. This trifecta stands out to us in the automotive servicing world as outstanding. The technology that is being utilized by the service departmen time. This trifecta stands out to us in the automotive servicing world as outstanding. The technology that is being utilized by the service department is both effective and efficient. More
My first service visit to this dealership was disappointing. I understand after speaking with a manager that they are facing significant staff turnover, which is causing customer service to suffe disappointing. I understand after speaking with a manager that they are facing significant staff turnover, which is causing customer service to suffer. I hope the situation will improve or I will need to seek another dealership to maintain my BMW. More
This should have been the easiest transaction ever. Paid asking, perfect credit, simple trade in. Sales man turned it into a nightmare, he was texting me like a 16 year old girl on turbo. Put pressur Paid asking, perfect credit, simple trade in. Sales man turned it into a nightmare, he was texting me like a 16 year old girl on turbo. Put pressure to get deal done quickly, let him know my schedule he ignored it. Told me to meet him half way on a delivery… kept changing thing. Car was delivered with check engine light on! I’ll be following up directly with bmw. More
Despite employee absences due to Covid, this dealership kept me informed as to the status of the car and worked hard to meet my deadline successfully. They were efficient, reliable, on-time, and courteous kept me informed as to the status of the car and worked hard to meet my deadline successfully. They were efficient, reliable, on-time, and courteous. My rental was available at the specified time and I had no difficulty checking it out. I highly recommend getting service at this dealership; it is the best in the Boston area and worth every minute of the drive to get there. Besides, who doesn't want the chance to drive a BMW! More
Experience with Chelsie was awesome! Very professional. She made the car buying process easy. Very friendly and answered questions I had quickly. Very professional. She made the car buying process easy. Very friendly and answered questions I had quickly. More