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Herb Chambers BMW of Sudbury
Sudbury, MA
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,111 reviews
October 25, 2022
It was a pleasure working with Oswaldo who has an extensive knowledge of and history with BMW's and M cars...was great to bounce some questions off of him regarding my M550. Also, I am always happy extensive knowledge of and history with BMW's and M cars...was great to bounce some questions off of him regarding my M550. Also, I am always happy to see the video inspection of my car each time I bring it into this service center - makes a huge difference in the entire service experience. And paying the invoice online before picking up my car is super convenient. More
by rmhunt22
Employees Worked With
Oswaldo Chica
October 25, 2022
Was able to get me an appointment right away. They checked the car to make sure the repairs fixed the issue before giving me the car back They checked the car to make sure the repairs fixed the issue before giving me the car back More
by anthony1509
Employees Worked With
Elmin Jonuz, Oswaldo Chica
October 21, 2022
Because the drivetrain malfunction message lit up on my 2015 BMW 5 series, I reached out to my trusted, knowledgeable advisor Robert Cohoon at Herb Chambers BMW of Sudbury and he set me up with an appointm 2015 BMW 5 series, I reached out to my trusted, knowledgeable advisor Robert Cohoon at Herb Chambers BMW of Sudbury and he set me up with an appointment for the next day. When I arrived very early for the appointment, another advisor Oulay stepped in to help me. Later that day I received a two minute video with the technician explaining that a broken electric wastegate actuator rod caused the malfunction message. The text showed the broken part, offered other recommendations such as replacing The broken right rear coil spring and its pair, both rear shocks, shock mounts and bump stops with new hardware, and more. My advisor Robert texted me and stayed in touch with me in a straightforward, clear manner making sure that I understood the status. By the end of the day I received a written summary with a cost estimate as well as a helpful phone conversation from Oulay who clearly explained the recommendations and cost. I was told that all of the parts were an inventory, and the tech who did the video would be working on my car. I was also told that the car could probably be done in a 24 to 48 hour turnaround so I authorized the work to be done. The next day when I sent a brief message inquiring about the status of my car, the response from Robert my car was ready and I could even use an Xpress lane service to save me 20 minutes when I picked up my car. I picked up my car and the ride home was great. The car is fixed and I have confidence in the work that was done by Herb Chambers BMW of Sudbury and I’m grateful for Robert Cohoon’s ability to help me with exceptional service. More
by SharonV
October 19, 2022
Outlay was excellent. He took care of my X5 in every single aspect. But the loaner was extremely dirty.. it looked like it hadn’t been cleaned at all before loaning out. He took care of my X5 in every single aspect. But the loaner was extremely dirty.. it looked like it hadn’t been cleaned at all before loaning out. More
by Peter
Employees Worked With
October 19, 2022
Great BMW dealer. Very professional staff. Fast service at a reasonable price. Always have a nice experience with no surprises Very professional staff. Fast service at a reasonable price. Always have a nice experience with no surprises More
by Charlie C.
Employees Worked With
Robert Cohoon
October 19, 2022
Service dept is very disorganized and slow. Hard to reach on phone, and don’t always return calls. Car not ready after call that it was ready. Hard to reach on phone, and don’t always return calls. Car not ready after call that it was ready. More
by Morrisamanda054
Employees Worked With
Elmin Jonuz, Michael Chen
