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Herb Chambers BMW of Sudbury
Sudbury, MA
2,111 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,111 reviews
October 06, 2022
The team at Bmw Sudbury is totally professional and take the time to review the scheduled maintenance as well as proactively identify potential issues that are better dealt with up front. Bill Kramer was m the time to review the scheduled maintenance as well as proactively identify potential issues that are better dealt with up front. Bill Kramer was my Service Advisor and thoroughly kept me informed and Alex, my Master Technician expertly completed all the work and provided a thorough explanation of his game plan in advance. My experience over several years is that BMW fixes the vehicle right the first time and I drive away in a like new vehicle, very pleased. More
by Jonathan
Employees Worked With
Alex Houteel, William Kramer, Elmin Jonuz
October 06, 2022
Service experience lacked attention to customer experience and attitude was not helpful. Had oil change, brake fluid and rear brake pads replaced but the delays and challenges with payments/website experience and attitude was not helpful. Had oil change, brake fluid and rear brake pads replaced but the delays and challenges with payments/website discounts was lacking. Overall would not repeat More
by JPG008
Employees Worked With
October 06, 2022
Technicians & service dept is very qualified and is the strong part of the dealership. The sales department is too young and is not well qualified! The business dept is the absolutely the weakest of all de strong part of the dealership. The sales department is too young and is not well qualified! The business dept is the absolutely the weakest of all departments. And the procedures they follow are disjointed and hard to follow. The business manager works off his computer screen while the buyer is in the dark about what is next!? My conclusion is there’s a lack of leadership in this dealership. More
by Dick
Employees Worked With
Pranav Gill, William Kramer, Josue Bulux, Chad Armstrong, Michael Krikorian
October 04, 2022
Chelsea was very helpful to us during our lease to own transaction. She drove all the way to our house in Natick to get my signature on the title document. She also worked diligently with the insurance co transaction. She drove all the way to our house in Natick to get my signature on the title document. She also worked diligently with the insurance company on the paperwork to ensure that our car was ready for pick up at the promised time. Thank you, Chelsea. More
by Mchukwu96c
October 04, 2022
Service person, Michael, was excellent. He kept me informed and I felt that he was truly interested in my understanding and and prioritizing future maintenance. He kept me informed and I felt that he was truly interested in my understanding and and prioritizing future maintenance. More
by Barbara
Employees Worked With
I Don’t know Michael’s last name. But as I said in my previous comment he was excellent.
September 28, 2022
Chelsie was an excellent associate. She did a great job helping me purchase my vehicle. She answered all my questions and I recommend her highly. She did a great job helping me purchase my vehicle. She answered all my questions and I recommend her highly. More
by Elogakis
Employees Worked With
