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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,123 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,123 reviews

July 14, 2022

Very happy with the detailing done on my X5. The car was hand washed and clayed before being waxed The interior was spotless excellent job More

by JEFF.WEISBERG44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Hicks, Jack Bolen
Jul 15, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the excellent feedback, Jeff! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your X5 and hope we can be of service again in the future. Take care!

July 13, 2022

This dealer has been very supportive since I purchased the vehicle 3 years ago. They are responsive to any needs and are great at communicating status. More

by rlx3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
Jul 14, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review! We appreciate you trusting the Herb Chambers BMW of Sudbury team with your automotive needs and look forward to serving you next time!

July 12, 2022

No hassle, everything was ready in advance. Wilson was the best salesperson we have even had! More

by Mgode719
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Dowridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph D'Alfonso, Alex Butler
Jul 13, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the great review! We're happy to hear Wilson made your experience with us a smooth one and we hope to see you again next time here at Herb Chambers BMW of Sudbury!

July 12, 2022

Jack was a pleasure to deal with. He was respectful, insightful and informative. My intention was to purchase a certified pre-owned X5 and when it was all said and done, I drove off t More

by cfd44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny, Chad Armstrong
Jul 13, 2022 -

Herb Chambers BMW of Sudbury responded

Hello - thank you for taking the time to give Jack a shout-out! We're so happy that we provided you with an excellent purchase experience! We hope you enjoy your new 2022 BMW X5! We look forward to seeing you next time at Herb Chambers BMW of Sudbury!

July 10, 2022

Henry was very friendly and professional. From the moment we arrived at the dealership, he provided thorough explanations to our questions which made the buying process very simple. We will r More

by kanzhu2005
Recommend Dealer
Yes
Employees Worked With
Henry Ding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for providing us with this five-star review. We're honored to hear how Henry could assist you during your visit with us and we hope to see you back at Herb Chambers BMW of Sudbury for all of your future auto needs!

July 09, 2022

Very responsive and accommodating . They picked up my car and left a loaner wonderful service More

by Melodytortosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Almir Jonuz, Robert Cohoon, William Kramer, Ethan Blout, Josue Bulux, John Majeika, Oulay Inthaphone, Elmin Jonuz, Ian Hicks
Jul 11, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the fantastic feedback! Our team looks forward to serving you again in the future! - Herb Chambers BMW of Sudbury

July 09, 2022

Jack O’Donovan was great to work with. I dropped in on a Monday looking for a car to replace a vehicle that was deemed a total loss at the beginning of June. By Wednesday I was able to put More

by LS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph D'Alfonso
Jul 11, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share your review! We're so happy that Jack provided you with such an excellent Sales experience! We appreciate your business and hope you enjoy your new BMW X3!

July 09, 2022

Very prompt, professional, and courteous service. I am very impressed. The location is also very convenient. More

by flavin.jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Majeika
Jul 11, 2022 -

Herb Chambers BMW of Sudbury responded

We love seeing 5-star reviews. Thanks, Jim! -Herb Chambers BMW of Sudbury

July 08, 2022

Bill was very responsive and communicated in a timely way. Good job all around and would certainly continue to use them. More

by Carichlen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Kramer
Jul 11, 2022 -

Herb Chambers BMW of Sudbury responded

We had a great time working with you, too! Thank you for coming to Herb Chambers BMW of Sudbury!

July 08, 2022

Every time go there, new people , new policy’s , Wednesday went for service , park the car inside and wait for some one to help me but no one did , first both a guy and girl flirting with each other More

by Naveed786_92
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ditomassi
Jul 11, 2022 -

Herb Chambers BMW of Sudbury responded

Hello - I'm sorry to see your negative impression of our team. We appreciate your feedback and would like the opportunity to discuss this with you further. Thanks, Pranav Gill - General Manager - pgill@herbchambers.com

Jul 14, 2022 -

Naveed786_92 responded

Naveed786_92@hotmail.com 7816408174

Jul 14, 2022 -

Naveed786_92 responded

You can contact me please if you like to know my negative feedback

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