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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,139 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,139 reviews

May 16, 2022

Very easy experience with Charlie when buying my new car. Courteous, professional and straightforward. Highly recommend! More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darwin , Chad Armstrong
May 16, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for your review, Jim! We're so happy that Charlie provided you with an excellent experience! See you next time at Herb Chambers BMW of Sudbury!

May 14, 2022

Very professional and courteous service. Check-in and pick-up process was efficient and met expectations. Vehicle was cleaned and delivered as promised. More

by PaulW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
May 17, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the positive feedback! We appreciate you coming to visit us here at Herb Chambers BMW of Sudbury and hope to see you again next time!

May 11, 2022

I purchased a pre owned car and had an amazing experience here. The dealership worked hard to get me exactly what I needed in record time. Along with a strong sales team their service department is top notch More

by connor.welcome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Ding
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Cote, Marc Hauman, Tiago Ruda, Chad Armstrong, Jaime Monegro
May 11, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Connor, thank you for taking the time to share your experience working with our team at Herb Chambers BMW of Sudbury! We appreciate your 5-stars and look forward to seeing you next time!

May 11, 2022

Great experience with Vince and Herb Chambers BMW of Sudbury. Vince was knowledgeable, professional and friendly. He took great care of me throughout the buying process, providing his guidance and exper More

by christopherburke19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Jarret, Chad Armstrong
May 11, 2022 -

Herb Chambers BMW of Sudbury responded

Hi Christopher, thank you for taking the time to share your experience working with our team! We're so happy to hear that Vince worked with you to find you a new BMW X3! We appreciate your kind words and look forward to working with you again!

May 09, 2022

Never get back to you always two to three hours between phone calls Just throw parts in the car without knowing how to fix the problem More

by pgoodman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Hauman, William Kramer
May 11, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for reaching out. I'm sorry to hear you're not satisfied with the service provided by our team and would like the opportunity to get some more details about what led to this review. We have per your request asked BMW for any assistance possible although the vehicle has 100k miles on it and is out of warranty. As expressed today, Please reach out if I can be of assistance in the replacement or help with any other questions. Thanks, Pranav Gill - General Manager - pgill@herbchambers.com

May 07, 2022

Great service. Car was was ready when promised. Everything was tested and car was washed. Thank you More

by Gene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Kramer
May 10, 2022 -

Herb Chambers BMW of Sudbury responded

It was our privilege to serve you, Gene! Thanks for the great review and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers BMW of Sudbury Team

May 07, 2022

Professionalism, Courteous, Knowledgeable, Great service Always available to answer questions. My service Rep Nick is extremely pleasant and clearly explained everything More

by melias52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
May 09, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for being a Herb Chambers BMW of Sudbury customer! Nick & the team appreciate your support and look forward to your next visit!

May 07, 2022

Jack is a true professional and took the time to help us. His follow up is excellent his knowledge great, communication the best and, would recommend Jack to anyone. Thanks Jack! More

by MP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Aboutayoun
May 09, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback - we can't wait to share it with Jack! Your business is much appreciated by all of us here at Herb Chambers BMW of Sudbury and we look forward to working with you again in the future!

May 07, 2022

Fantastic Service, great communication, unmatched commitment. The experience was phenomenal and the process was quick and painless. 10/10 would recommend and will be returning. Jack is the man! Heard More

by edattilio96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack O’Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Aboutayoun
May 09, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the fantastic review! We're so glad we had the opportunity to work with you and hope to see you again next time here at Herb Chambers BMW of Sudbury!

May 06, 2022

We’ve purchased two new BMWs in the last two years from BMW of Sudbury. Our salesman for both was Wilson. The knowledge and attention we received was the reason we returned, and will return again. More

by Peter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Dowridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Hauman, Joseph D'Alfonso
May 06, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the review, Peter! We're so glad Wilson continues to earn your support and we'll be sure to let him know how much you appreciate his awesome service. Take care and we'll see you next time here at Herb Chambers BMW of Sudbury!

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