Herb Chambers BMW of Sudbury - Service Center

Yordanis was great in keeping open and transparent communication. too early to say issue was solved as survey comes before I could check if issues are now solved communication. too early to say issue was solved as survey comes before I could check if issues are now solved More

Yordanys was very efficient and helpful, and answered all my questions. My service appointment was very timely and well handled. my questions. My service appointment was very timely and well handled. More

Positive experience with all questions answered. Discussed required and optional services. I felt like Breanna was working for me. Discussed required and optional services. I felt like Breanna was working for me. More

Yordanys did a phenomenal job on my vehicle. Took it in and it was diagnosed and fixed the next day. I will definitely be coming back there! Took it in and it was diagnosed and fixed the next day. I will definitely be coming back there! More

I will continue to be a loyal customer of this dealership sales and service are excellent. sales and service are excellent. More

I had the pleasure of working with Yordanys Perez - BMW Service Advisor at BMW of Sudbury. I can say that I’ve been too my local dealer multiple times and it’s always a dreaded situation, the last BMW deal Service Advisor at BMW of Sudbury. I can say that I’ve been too my local dealer multiple times and it’s always a dreaded situation, the last BMW dealership, I went to put my tire on inside out, making it hard for me to trust them. I decided to give Sudbury a chance, and Yodanys did not disappoint . Yordanys Kept me informed of the status of my tires and even the little video of the multi inspection from Francisco the technician was amazing!! Him showing me my tires, how I needed an alignment because they were wearing unevenly was great. Thank you Yordanys I will make sure to tell everyone about my experience with you have a loyal customer! It’s worth my 1 hour ride!!!! More

This was the worst service visit in the 20 years I have been dealing with Herb Chambers been dealing with Herb Chambers More

I have been an honest and loyal customer of Herb Chambers BMW of Sudbury and always enjoyed the customer care and service provided at this location; hence I service both my BMWs at this location. But this ti BMW of Sudbury and always enjoyed the customer care and service provided at this location; hence I service both my BMWs at this location. But this time, the experience was not so good and something I would NOT like to see this repeat and forget as soon as possible. The star rating is for this experience only, otherwise I would always rank a 5 STAR rating for BMW of Sudbury. More

Overall still good dealership but certainly have fell below their own standards in the past few years. Being a long term customer, no longer have a good experience when I visit the dealership. below their own standards in the past few years. Being a long term customer, no longer have a good experience when I visit the dealership. More

I received great service for the 30,000 maintenance appointment from Peter and the team at Herb Chambers BMW of Sudbury. appointment from Peter and the team at Herb Chambers BMW of Sudbury. More