Herb Chambers BMW of Sudbury - Service Center

my service rep. Nick Almeida was very helpful and kept me informed while waiting on my car being serviced. Nick Almeida was very helpful and kept me informed while waiting on my car being serviced. More

When I arrived at the service door to drop my car off, there was a gentleman to greet me and direct me to go. there was a gentleman to greet me and direct me to go. More

Service Writer Alisha Schofield was knowledgeable, professional, and courteous. I brought my vehicle in for scheduled maintenance and Alisha explained what needed to be done, the estimated price, and professional, and courteous. I brought my vehicle in for scheduled maintenance and Alisha explained what needed to be done, the estimated price, and how long the service would take. The service was performed in a timely manner and Alisha explained to me what services needed to be performed going forward. I was very satisfied Alisha and the service department. More

Oulay is a dedicated and caring service tech. I appreciate his efforts in maintaining my vehicle. I appreciate his efforts in maintaining my vehicle. More

car stalled repeatedly after pick-up and should not have been released in that condition. The car is back with dealership. so unusual for this dealership. Fortunately Alisa worked with me and was very helpf been released in that condition. The car is back with dealership. so unusual for this dealership. Fortunately Alisa worked with me and was very helpful throughout. More

Yordanys made sure I understood the issue and even talked to the tech to get answers to my follow-up questions. I look forward to working with him in the future to get the car into tip-top shape. to the tech to get answers to my follow-up questions. I look forward to working with him in the future to get the car into tip-top shape. More

I would drive a million miles to bring my BMW here for service (and I will pay for the gas) service (and I will pay for the gas) More

No issues, All went as expected. They make it easy, how it should be done everywhere. They make it easy, how it should be done everywhere. More

From the time that I paid for the service to received a text message saying "sorry that I missed you", 20 more minutes passed. During that 20 minutes I can see my car is there ready for pickup but was tol text message saying "sorry that I missed you", 20 more minutes passed. During that 20 minutes I can see my car is there ready for pickup but was told that "preparing paperwork". More

The staff is very professional, courteous and helpful. The waiting space is always clean with adequate seating. The waiting space is always clean with adequate seating. More