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Herb Chambers BMW of Sudbury - Service Center
Sudbury, MA
950 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
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Service Communication
950 Reviews of Herb Chambers BMW of Sudbury - Service Center
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October 05, 2023
Yordanys made sure I understood the issue and even talked to the tech to get answers to my follow-up questions. I look forward to working with him in the future to get the car into tip-top shape. to the tech to get answers to my follow-up questions. I look forward to working with him in the future to get the car into tip-top shape. More
by ark3
Employees Worked With
October 05, 2023
I would drive a million miles to bring my BMW here for service (and I will pay for the gas) service (and I will pay for the gas) More
by steve
Employees Worked With
Other Employees :
Sam Lynch, mechanic, Robert Cohoon, Maurah Lee
September 30, 2023
From the time that I paid for the service to received a text message saying "sorry that I missed you", 20 more minutes passed. During that 20 minutes I can see my car is there ready for pickup but was tol text message saying "sorry that I missed you", 20 more minutes passed. During that 20 minutes I can see my car is there ready for pickup but was told that "preparing paperwork". More
by xiang shi
Employees Worked With
September 30, 2023
No issues, All went as expected. They make it easy, how it should be done everywhere. They make it easy, how it should be done everywhere. More
by m.tveskov
Employees Worked With
September 26, 2023
Karen and the service team kept me updated every step of the way. As soon as the car was done in service I was able to take it home no problem. Definitely recommend the service department with any type of w the way. As soon as the car was done in service I was able to take it home no problem. Definitely recommend the service department with any type of work your car needs! Thank you BMW of Sudbury! More
by jaimemonegro21
Employees Worked With
Other Employees :
Rachel Vonkahle, Michael Walsh Jr., Joseph D'Alfonso
September 23, 2023
A great service Dept well organized with great staff. Would def recommend the purchase and servicing of your BMW here. Thx Would def recommend the purchase and servicing of your BMW here. Thx More
by Mon1Gold
Employees Worked With
September 22, 2023
They are timely and easy to deal with. Communication is good, maybe a bit excessive but they do keep you informed. The prices seem fair and they answer all questions thoroughly. Communication is good, maybe a bit excessive but they do keep you informed. The prices seem fair and they answer all questions thoroughly. More
by Ldfalwell
Employees Worked With
Alisha Schofield
September 20, 2023
I had sap all over the hood of my car. I tried numerous ways of cleaning it off, however, none of which worked. I brought my car to BMW Sudbury, and they were able to remove it. You would I tried numerous ways of cleaning it off, however, none of which worked. I brought my car to BMW Sudbury, and they were able to remove it. You would never know I had sap and sticky stuff all over the hood of my car. I was very happy with the outcome. Even though my warranty has expired on my car, I still continue to take it there. The people are helpful and polite. More
by Pmargaret77
Employees Worked With
Alisha Schofield
September 16, 2023
Been going to this dealership since 2009. Excellent service. My 2009 BMW is in great shape with all the service performed there, Today was the first time I had Yordanys for a service associa Excellent service. My 2009 BMW is in great shape with all the service performed there, Today was the first time I had Yordanys for a service associate. He is very professional and an asset to the dealership. More
by lconnor15
