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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.5
937 Reviews

937 Reviews of Herb Chambers BMW of Sudbury - Service Center

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September 14, 2022

Travis was awesome! Super knowledgeable staff was able to diagnose an issue caused by another dealership. Couldn’t be happier! More

by nate.mullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Herb Chambers BMW of Sudbury responded

Thanks for the five stars, Nate! We're glad to hear that Travis could assist you during your visit with us here at Herb Chambers BMW of Sudbury. We hope to see you back!

September 13, 2022

Great service! Travis was excellent at following up and explaining everything very clearly. No complaints! More

by markl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Ewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Herb Chambers BMW of Sudbury responded

Thanks for the five stars! We're glad to hear that Travis could assist you during your visit with us here at Herb Chambers BMW of Sudbury. We hope to see you back!

September 10, 2022

In March 2017 I purchased a new X3 SUV at BMW of Sudbury. I have returned there for every service interval. The Service Department personnel I have dealt with have uniformly been excellent, responsive, and More

by CurtKrechevsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oulay Inthaphone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Cohoon, Patrick Peterson
Sep 12, 2022 -

Herb Chambers BMW of Sudbury responded

Thanks for the five stars, Curt! We're glad to hear that your visit with us here at Herb Chambers BMW of Sudbury was such a positive one. We hope to see you back for all of your future automotive needs!

September 10, 2022

Got my car fixed very quickly Ready when I got to the dealership Only bad review not very good cleaning inside of the car More

by corbry1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert J
Sep 12, 2022 -

Herb Chambers BMW of Sudbury responded

We appreciate your constructive feedback and rating! We hope to see you again next time! - Herb Chambers BMW of Sudbury

September 08, 2022

Great service as always. Professional service advisors and technicians. There are other dealerships closer to where I live, but I always have my car serviced at Sudbury, and More

by Pedram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurah Ann, Robert Cohoon
Sep 08, 2022 -

Pedram responded

Thank you! Great service as always. Professional service advisors and technicians. There are other dealerships closer to where I live, but I always have my car serviced at Sudbury, and it's totally worth the extra mile to drive there.

Sep 09, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting the Herb Chambers BMW of Sudbury with your business! We're honored to receive your support and look forward to your next visit!

September 06, 2022

The explanation and advice from the service representative was excellent and courteous They delivered as promised More

by fishing-rotes-0n
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Almir Jonuz, Ethan Blout
Sep 06, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for the wonderful feedback! We appreciate you visiting us here at Herb Chambers BMW of Sudbury and hope we can be of service to you again in the future!

September 06, 2022

Great experience with the service team! I highly recommend Herb Chambers BMW of Sudbury. From sales to service, so many knowledgeable and nice people. More

by cberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiBitetto
Sep 07, 2022 -

Herb Chambers BMW of Sudbury responded

Thanks for the five stars! We hope to see you back! -Herb Chambers BMW of Sudbury

September 02, 2022

The services times are reasonable, and technicians are transparent about required and optional services. The work performed on my vehicle meets the standards I have for a luxury brand. More

by Rc_781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
Sep 02, 2022 -

Herb Chambers BMW of Sudbury responded

Thanks for the five stars! We hope to see you back here at Herb Chambers BMW of Sudbury for all of your future automotive needs!

August 30, 2022

I've been servicing my cars at this dealership for a number of years, and they have always been professional, prompt and demonstrate a sustain attention to details. . More

by jj57
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmin Jonuz
Aug 31, 2022 -

Herb Chambers BMW of Sudbury responded

This review means more to our team than you know! Thank you for being a loyal customer! - Herb Chambers BMW of Sudbury

August 30, 2022

I have bought 3 BMWs here and like the team. I especially like the service department. Bill Kramer is my go-to guy and Rob is a great backup More

by lar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Cohoon, William Kramer
Aug 31, 2022 -

Herb Chambers BMW of Sudbury responded

Thank you for trusting the Herb Chambers BMW of Sudbury team with your loyal business! We're grateful for your support and look forward to your next visit!

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