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Herb Chambers BMW of Sudbury - Service Center

Sudbury, MA

4.6
802 Reviews

802 Reviews of Herb Chambers BMW of Sudbury - Service Center

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November 03, 2023

Alisha was very helpful and fast to extend my expired ultimate warranty and get the brake, battery and alignment jobs done in time. More

by Sang
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
Nov 06, 2023 -

Herb Chambers BMW of Sudbury responded

We're glad to know Alisha was able to assist you efficiently at Herb Chambers BMW of Sudbury. We appreciate your feedback and look forward to serving any future needs!

November 01, 2023

Nick Sullivan is a great service advisor. He was very helpful during my service visit today. More

by dahai_ding05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick J
Nov 02, 2023 -

Herb Chambers BMW of Sudbury responded

We really appreciate you taking the time to leave Herb Chambers BMW of Sudbury this awesome review, thank you!

October 30, 2023

I had a wonderful service coordinator. Very knowledgeable and attentive to my concerns. Thank you More

by betmot2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Seddon
Nov 01, 2023 -

Herb Chambers BMW of Sudbury responded

Thank you for leaving us this five-star review and kind words about our service team at Herb Chambers BMW of Sudbury! We'll see you next time!

October 26, 2023

My Service Advisor, Alisha Schofield was very attentive and accommodative. She took time to review, understand and resolve some of the warranty issues, and kept me informed throughout the process. More

by LEENA BOR BARUA
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
Oct 27, 2023 -

Herb Chambers BMW of Sudbury responded

Leena, it's great to know that Alisha provided attentive and accommodating service at Herb Chambers BMW of Sudbury. We appreciate your feedback and are here if you need anything else!

October 26, 2023

Beautiful, great design, super clean facility. Nicest staff. So accommodating.We called from the Mass Pike with a flat tire, and were told to come right over, where they had the replacement tire i More

by sps1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Herb Chambers BMW of Sudbury responded

We're glad to know our team at Herb Chambers BMW of Sudbury could assist you promptly and efficiently, especially during such an inconvenient situation. Thank you for your kind words about our facility and staff! Safe travels ahead with your new tire!

October 26, 2023

I highly recommend BMW at Sudbury Professional customer service. Nick is very helpful and informative service advisor! Highly recommend working with him! More

by APM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Almeida
Oct 26, 2023 -

Herb Chambers BMW of Sudbury responded

We're delighted to know that you had a positive experience with Nick at Herb Chambers BMW of Sudbury! Your recommendation means a lot to us. Thanks for the great review and we hope to see you again soon!

October 25, 2023

My advisor was great and very helpful. He arranged everything to the last detail. Thanks! More

by georgehaliotis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Valentin
Oct 25, 2023 -

Herb Chambers BMW of Sudbury responded

Hey George, thank you for sharing your great experience with our team at Herb Chambers BMW of Sudbury! We'll see you next time! Have a great ride!

October 22, 2023

my service rep. Nick Almeida was very helpful and kept me informed while waiting on my car being serviced. More

by melias52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Almeida, Nick Almeida
Oct 24, 2023 -

Herb Chambers BMW of Sudbury responded

Hi Melias! We're glad to know that Nick was able to assist you and keep you updated during your service visit at Herb Chambers BMW of Sudbury. Thanks for the positive feedback!

October 18, 2023

When I arrived at the service door to drop my car off, there was a gentleman to greet me and direct me to go. More

by C.williams71170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yordanys Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Herb Chambers BMW of Sudbury responded

It's great to know you were greeted promptly and directed appropriately at Herb Chambers BMW of Sudbury. We appreciate your feedback!

October 14, 2023

Service Writer Alisha Schofield was knowledgeable, professional, and courteous. I brought my vehicle in for scheduled maintenance and Alisha explained what needed to be done, the estimated price, and More

by joepep0178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
Oct 16, 2023 -

Herb Chambers BMW of Sudbury responded

We're glad to know that Alisha and our service team at Herb Chambers BMW of Sudbury were able to provide you with a satisfactory experience. We appreciate your feedback and hope to see you again in the future!

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