Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

I was off to a rocky start when I called the service department multiple times to bring my car in when I had a flat and the phone just kept ringing without anyone picking it up. This would have been a department multiple times to bring my car in when I had a flat and the phone just kept ringing without anyone picking it up. This would have been a 5 star rating if it wasn't so difficult to reach them. In the end, I spoke with the operator and she told me to just come down. She was so pleasant because she knew I was a bit frazzled. Once I arrived without an appointment, Matthew was great! Despite the fact they were closing in an hour and I didn't have an appointment, they removed my spare tire, patched my tire and had me on my way in about 45 minutes. He was a pleasure to work with. More

Excellent customer service only problem it took too long for an oil change. Thank you for an oil change. Thank you More

Chris and Lucas went above and beyond to take care of me. I love my 2023 Jeep Compass and would do business with them again. I love my 2023 Jeep Compass and would do business with them again. More

As always, Connor took care of me; great guy; great employee.; great attitude. He always goes out of his way to accommodate. employee.; great attitude. He always goes out of his way to accommodate. More

Connor was a pleasure to work with. Once again he was able to have my vehicle ready. Once again he was able to have my vehicle ready. More

They went above and beyond to get me the 2023 Jeep Grand Cherokee limited I wanted to lease and the communication was great! Cherokee limited I wanted to lease and the communication was great! More

Second jeep bought here. Overall very positive experience with all departments. John and Jason in sales answered all questions clearly. Colon in service has also been very h Overall very positive experience with all departments. John and Jason in sales answered all questions clearly. Colon in service has also been very helpful. More

Bought our second car there last night and had another great experience. If you like no pressure buying experience, this is the place. They did not say to use once, "this is today's deal" or whatever th great experience. If you like no pressure buying experience, this is the place. They did not say to use once, "this is today's deal" or whatever the typical places say to pressure you into buying something. The Managers and Finance people were also very easy to work with. We will definitely be going back. More

Besides buying my cars from Herb Chambers Jeep of Danvers, I also get all my service done at the same location. Today I noticed a nail on my tire and I called about 3 locations where I live in Glouc Danvers, I also get all my service done at the same location. Today I noticed a nail on my tire and I called about 3 locations where I live in Gloucester and they all turned me down, so I called HC Jeep of Danvers they immediately said bring it on down and not only they plugged my tire I also got an oil change and tire rotation. Kyle took me in right away and it was all completed in a matter of an hour. Kyle was very professional and knowledgeable. Thanks to Kyle and his staff I feel safe driving my Jeep again!! Happy thanksgiving to HC Chrysler Jeep of Danvers! -SC More

Connor my service advisor is an exceptional contact for your customers. I could not be more pleased. your customers. I could not be more pleased. More