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Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.6
538 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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107 Andover St Rt 114

Danvers, MA

01923

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Showing 538 reviews

February 20, 2024

Salesman Chris and Lucas in the Danvers showroom were very accommodating to us and helped us find the perfect vehicle. Very knowledgeably. This is our second vehicle we bought from you Herb Chambers. fi More

by Happy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Duran Cordova
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Feb 20, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to know that Chris and Lucas were able to assist you in finding the perfect vehicle at our Danvers showroom. It's great to have your continued support for Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! Enjoy your new Jeep Grand Cherokee!

Helpful
February 20, 2024

Overall a good experience. Like how we were treated by Joe Lusso. He was fair and professional More

by Mikec9473
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Lusso
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Feb 21, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Mike, thank you for sharing your 5-star experience with Joe at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! We'll see you next time! Have a great ride!

Helpful
February 10, 2024

Great customer service and the salesperson, Darlene, was wonderful to work with. I highly recommend this dealership. More

by barbn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darlene Butt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Petru Bletea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're delighted to know you had a great experience with Darlene at our dealership. Thanks for choosing and recommending Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! Safe travels!

Helpful
January 30, 2024

I had my Jeep Compass serviced at the dealership last week. Easy to set up the appointment, courteous people at drop off, and Matthew was very good about getting in touch with me when the work was comple More

by georgek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jan 31, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi George! We're glad to know that your Jeep Compass service experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers was smooth and efficient. Thanks for the shout-out to Matthew!

Helpful
January 18, 2024

Chris at the service express lane was extremely friendly and accepted my coupon! I would definitely recommend this dealership for both the purchase and service. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher @ Service
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Jan 19, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Leo! It's great to know that Chris provided you with such a positive experience at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We appreciate your recommendation and look forward to assisting you again in the future!

Helpful
January 09, 2024

Excellent service always very attentive and quick to remedy the problem once it is discovered More

by Ehook5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Chretien
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Jan 10, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!- The Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers Team

Helpful
January 02, 2024

I was off to a rocky start when I called the service department multiple times to bring my car in when I had a flat and the phone just kept ringing without anyone picking it up. This would have been a More

by marybeth.caputo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew was very helpful!
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Jan 02, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Marybeth, we're sorry to learn about the initial difficulties you faced reaching our service department. However, it's great to know that Matthew and our team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers were able to assist efficiently once you arrived. Thanks for your patience and understanding!

Helpful
December 27, 2023

Excellent customer service only problem it took too long for an oil change. Thank you More

by Lin629
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jan 02, 2024 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi Lin! Thank you for bringing this to our attention, and we appreciate your kind words about our customer service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. We apologize for any inconvenience caused by the extended wait time for your oil change. Your feedback is invaluable, and we will use it to improve our processes and ensure a more efficient experience in the future.

Jan 03, 2024 -

Lin629 responded

Thank you for responding. I understand things happen and I was ok with it. I want to compliment Kyle Irving who I was working with. He kept me informed all the time. He's an asset to your Service Dept.

Helpful
December 20, 2023

Chris and Lucas went above and beyond to take care of me. I love my 2023 Jeep Compass and would do business with them again. More

by mproctus86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Manuele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Cordova 5 stars
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Dec 21, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

We're so glad to know that Chris and Lucas took great care of you at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers! Enjoy your 2023 Jeep Compass, we look forward to working with you again in the future.

Helpful
December 17, 2023

As always, Connor took care of me; great guy; great employee.; great attitude. He always goes out of his way to accommodate. More

by Jpierga47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor
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Dec 18, 2023 -

Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers responded

Hi J Pierga! We're so glad to know that Connor consistently provides you with excellent service at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Danvers. Thanks for sharing your experience and we look forward to assisting you again in the future!

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