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Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury

Millbury, MA

Overview
Employees
Reviews
Vehicles
4.9
1,121 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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2 Latti Farm Rd, Rte. 20, Millbury

Millbury, MA

01527

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Showing 1,121 reviews

February 07, 2023

went in for a recall notice they took care of it right away also did updates on the computer while i was there great job More

by prct0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ADAM
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Feb 08, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thanks for visiting Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! We appreciate the positive feedback about your experience and hope we can be of service to you again in the future!

February 05, 2023

Great dealership! Josh C was very helpful and professional. David in financing was very thorough at explaining all paperwork. Love my Jeep. More

by dboucher39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lachina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the wonderful review! Josh, David & the rest of the team are happy to hear you're loving your new Jeep and hope to see you again next time here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

January 30, 2023

Had a great experience at Herb Chambers CDJR. All staff were very friendly and answered all of my questions. More

by Mike T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Baranaskas
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Feb 01, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for visiting our Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury team, Mike! We hope we can be of service to you again in the future!

January 30, 2023

Nick Demaio and the sales team at Herb Chambers were very professional and a pleasure to deal with. More

by Joe Desousa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Demaio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the wonderful feedback, Joe! Nick & the rest of the team hope to see you again next time here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

January 28, 2023

It was easy to buy a car. Any information I asked for concerning the vehicle, was provided every person that I had any discussions with was always very polite and professional More

by Deborah
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Webster , Steve Blackmer
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Jan 30, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for sharing your experience, Deborah! We appreciate you trusting Rob & the Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury team with your purchase and look forward to seeing you again next time. Take care!

January 28, 2023

Sold me a lemon then refused to give me my $$ back! ! Had to sue them … very unprofessional .. they don’t care about you once they get your money! More

by Kzd3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob Rutkiewicz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for reaching out. Please contact me directly so we can discuss this situation in greater detail. Respectfully, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

January 26, 2023

Dealership was unsure if they fixed recall issue due to their computer issues will advise. More

by David
Service Communication
Recommend Dealer
No
Employees Worked With
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Thibault
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Jan 30, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the review, David. We sincerely apologize for these unfortunate circumstances. Please feel free to contact me directly if you'd like to discuss the situation in greater detail. Respectfully, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

January 23, 2023

Service department is excellent they always make time for me and do a great job More

by Hippo61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Thibault
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Jan 24, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the five-star review! It means a lot to hear we've provided such great care to you! We look forward to assisting you again in the future! - Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury

January 23, 2023

No loaner available. Was told I had to wait 6-8 weeks for one. After 3 weeks made my own arrangements. Bought the vehicle as well as an extended warranty through them. To More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea and Brandon
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Jan 30, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

We're disappointed to hear you feel this way and we appreciate your patience during these trying times. We strive to provide the best care to our customers, and our team does its best during staffing concerns. I encourage you to reach out to me directly to discuss this experience. Thank you, Paul Santosuosso - General Manager - psantosuosso@herbchambers.com

Jan 30, 2023 -

Unhappy customer responded

Forgot to mention vehicle was covered in snow when I came to pick up. Asked if that was expected and if someone would clean it. Was told no but I could borrow a snow broom if I wanted

January 17, 2023

Awesome experience everyone was very courteous and professional there was no pressure to lease I would recommend this dealership to a friend or family member More

by Jerry F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Rutkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Santosuosso, Luis Nieto
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Jan 19, 2023 -

Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury responded

Thank you for the kind review, Jerry! We appreciate you recommending us to your friends & family and hope to see you again next time here at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury!

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