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Herb Chambers Ford of Braintree

Braintree, MA

Overview
Employees
Reviews
Vehicles
4.7
1,563 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,563 reviews

May 04, 2023

Aidan at the service desk was so helpful so professional and everyone in the Braintree service department were very friendly . Everyone made eye contact with all the customers which is rare these days . The More

by lisa Barry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan at service desk top notch , Jay Larkin, Drew Bailey, Paul Martin
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May 05, 2023 -

Herb Chambers Ford of Braintree responded

Lisa, we appreciate you taking the time to share your positive experience at Herb Chambers Ford of Braintree! It's wonderful to hear that Aidan and our team provided helpful, professional, and friendly service. We're glad to have made it an enjoyable process for you from start to finish. We look forward to seeing you again in the future!

April 27, 2023

My car's passenger air bag light was lit and would not go off. The tech did a great job diagnosing and correcting the problem. Drew provided excellent customer service and went above and beyond. I am very sa More

by frankbrundage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
May 01, 2023 -

Herb Chambers Ford of Braintree responded

We're glad to hear our team provided excellent service for your car, Frank! We're glad Drew and the team could help resolve this issue for you! It's always satisfying to hear positive feedback from our customers like you! Thank you! - Herb Chambers Ford of Braintree

April 17, 2023

Very satisfied with the repair work and the suggested maintenance work and was completed very timely! All the work was explained by the agent and quotes for future work provided! Thanks! Great job! More

by edsonnyd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Apr 19, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for sharing your experience! We're thrilled to hear that you're satisfied with the service provided by our team and we hope you won't hesitate to reach out if we can be of assistance again in the future. Take care! - Herb Chambers Ford of Braintree

April 17, 2023

Paul was very good at his job by the way is approaching you and described the situation you see on Him he knows what is doing ? More

by Jbaptiste
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Martin
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Apr 19, 2023 -

Herb Chambers Ford of Braintree responded

We're so glad to hear that Paul provided you with such great service during your visit to Herb Chambers Ford of Braintree! Thank you for taking the time to share your experience! We hope to see you again in the future!

April 16, 2023

This particular dealership is without question one of best on the south shore. I intend to be a regular customer. Thank you! More

by rdkelley55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Cullinane
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Apr 18, 2023 -

Herb Chambers Ford of Braintree responded

We're so happy the visit could earn us five stars! We look forward to assisting you again! Thank you! - Herb Chambers Ford of Braintree

April 15, 2023

Safe, courteous, professional and good folks all-over. I've been coming here for over 20 years. Best service in town. I can rely on them to do the right job the right way. More

by nosix
Recommend Dealer
Yes
Employees Worked With
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Larkin, Paul Martin
Report | Print
Apr 17, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for your confidence in the Herb Chambers Ford of Braintree team! We're truly grateful for all of your support over the past 20 years and look forward to seeing you at your next visit. Take care!

April 12, 2023

Prompt service and easy vehicle dropoff. Only performed what I sought and didn’t pressure me to act on other recommendations at this time More

by Mccarthysteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Cullinane
Report | Print
Apr 14, 2023 -

Herb Chambers Ford of Braintree responded

Steve, thank you for taking the time to share your experience at Herb Chambers Ford of Braintree! We're glad our team provided prompt service and made your dropoff easy. We appreciate your business and look forward to seeing you again!

April 12, 2023

Service appointment went off right on time. I am very pleased with the work staff . Job well done More

by pobrien9
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the kind words and five-star rating for our service team! We look forward to seeing you back! - Herb Chambers Ford of Braintree

April 07, 2023

Great service. Listened to our needs and met them! Chris was great! Thank you very much More

by MStafford
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris A
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Apr 07, 2023 -

Herb Chambers Ford of Braintree responded

Chris and the team are glad you had a five-star experience! We hope to see you again! Thank you! - Herb Chambers Ford of Braintree

April 03, 2023

They are all very professional and efficient. Everything is explained so that customers are understanding. They are kind and caring. More

by Trrike01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Martin
Report | Print
Apr 05, 2023 -

Herb Chambers Ford of Braintree responded

Thank you for the kind comments about our Herb Chambers Ford of Braintree team! It's our privilege to serve you and we look forward to doing so again in the future. Take care!

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