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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,388 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,388 reviews

June 05, 2018

Great Customer Service On Line Booking, Great Customer Service and special thanks to Dan for services this visit and making arrangements for additional service and ordering More

by kayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Matthew Dow, Daniel Abate
Jun 05, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your feedback- glad to know you received great service from Dan. -Scott Lewis, General Manager.

June 05, 2018

Grillo 2018 Ford Edge Sport Purchase 2nd attempt my tech skills r not good! I had an exceptional sales experience with Richard King . He was courteous, and asked me what criteria was mos More

by Josephine 111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Torpes, Andy Andrews, Matthew Dow, Daniel Abate
Jun 06, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to give us your feedback. I am happy to know that you had a great experience buying a vehicle from us! We wish you many happy miles- Scott Lewis, General Manager.

June 05, 2018

Very good,.that's why I keep coming back. I'v been a Hurb Chambers customer for a number of years. I like doing business with the dealership . They know what they are doing and that's why I k More

by Bill Stenmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews, Matthew Dow, Daniel Abate
Jun 05, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your continued business, it is always great to hear from returning customers! -Scott Lewis, General Manager.

May 31, 2018

Bought a new Ford Explorer I dealt with Frankie Santiago to puchase my new vehicle. He was courteous, knowledgeable, accommodating. He made buying a new vehicle a pleasure. Cant More

by Deb2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Santiago, Tony Torpes
Jun 01, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review. Glad you enjoyed working with Frankie- we look forward to working with you for years to come. -Scott Lewis, General Manager.

May 19, 2018

Trade in I came in to check the trade value of my car and was treated so well I ended up getting a new car! The staff was exceptional and always a pleasure to More

by Lapo23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin
May 22, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review! Glad you enjoyed working with us! Happy miles- Scott Lewis, General Manager.

May 18, 2018

The BEST in New England! For the finest service and professionalism that simply cannot be found anywhere else in New England or at ANY other Ford Dealership, in my opinion, More

by mschickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Digirolamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Herb Chambers Ford of Braintree responded

Thank you so much for your kind words and compliments! That is extremely gratifying to hear! We appreciate your business! Best, Scott Lewis, General Manager

May 16, 2018

Great service Finally they kept a guy in the service department who knows how to handle customers and service customers. Brian goes above and beyond for the custom More

by Curtis, E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
May 16, 2018 -

Herb Chambers Ford of Braintree responded

Happy to know that you received great service from Brian. He's a great member of our team! Thank you for your review- Scott Lewis, General Manager.

May 16, 2018

Best place to go for service. Why go anywhere else, they do it all here. Best of all there prices are tremendous! Even the waiting area is clean, inviting and has plenty of snacks More

by VLVAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Abate
May 22, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for such a great review! Happy to know that you were able to get comfortable while waiting! Best, Scott Lewis, General Manager.

May 14, 2018

Wonderful experience Joel DiLillo sent me to Rich whom I did business with in the past then introduced to Frankie & Kevin they have my highest regards professionals More

by Joni54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Santiago & Kevin Norton, Richard Trieber
May 14, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review! Happy to know you enjoyed working with our team. Best, Scott Lewis, General Manager.

May 12, 2018

Best service around! From the shuttle drivers to the cashier to the service advisors, these folks are helpful, courteous, and knowledgeable. The service advisors are stra More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The 2 shuttle drivers were great!!, Andy Andrews
May 14, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review. It is always great to hear from returning customers who are continuously satisfied with the service they are getting. We always want our customers to leave happy, and come back again! We appreciate your business and look forward to servicing you again in the future. Best, Scott Lewis, General Manager.

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