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Herb Chambers Ford of Braintree

Braintree, MA

4.8
1,390 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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75 Granite St

Braintree, MA

02184

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Showing 1,390 reviews

June 27, 2018

Car Service When leaving for work my wife noticed a puddle under the front left of her Mustang. I took her car to Champers and arrived at the 7 am opening. I ex More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Dow, Daniel Abate
Jun 28, 2018 -

Herb Chambers Ford of Braintree responded

Glad we were able to find the cause of the leak and get you back on the road in a timely fashion. Thanks for taking the time to review us. -Scott Lewis, General Manager.

June 22, 2018

Expert service . Friendly. Super helpful. Couldn’t have been any nicer. 10. Stars. I’ve been to other dealers in past and Daniel was by far the best to deal with. H More

by Joel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Jun 26, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review! -Scott Lewis, General Manager.

June 21, 2018

Periodic Service The service was performed in a timely and efficient manner to address the periodic maintenance requirements. All issues were explained to be easily un More

by JeffG91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Abate
Jun 21, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for reviewing us. Happy to know that you are satisfied with the services performed on your vehicle. Happy miles- Scott Lewis, General Manager.

June 21, 2018

warranty work done right Trying to keep this short, Herb Chambers Ford of Braintree has been great to deal with from purchase to service. Most recently my car had a minor iss More

by ldp82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Dow
Jun 22, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to review us. Glad you are satisfied with the work we performed. Nice working with you- Scott Lewis, General Manager.

June 18, 2018

Friendly and trusting I was Greeted in a Good manner and felt comfortable dealing with them I was able to drive alone and check out the performance It was a great exper More

by lindalove123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
June 15, 2018

Great Service & Friendly Staff Herb Chambers Ford is like no other I’ve been to. The service department is always accommodating and friendly whenever I bring my car in. They also ar More

by Cjgroleau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Dow
Jun 18, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for taking the time to review us. I am happy to know that you are pleased with the services we have provided you. It was a pleasure working with you and we look forward to your next visit. -Scott Lewis, General Manager.

June 14, 2018

Above and beyond I had my 1999 f150 towed to the dealership as my computer had stopped working. Andy explained that do to the age of vehicle it would need to be sent t More

by 1999f150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Andy Andrews
June 11, 2018

30000 Mile Service I had 31,000 miles on the car and needed a oil change. I stopped in on Saturday and was greeted by Andy he reviewed the history and suggested what I More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Andrews
Jun 13, 2018 -

Herb Chambers Ford of Braintree responded

Glad everything was taken care of for you and you had a good experience with us. -Scott Lewis, General Manager.

June 08, 2018

All around positive experience After crunching the numbers they were able to come up with a deal I was comfortable with. I took a little haggling but I get that that is the way it More

by JulieD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar
Jun 11, 2018 -

Herb Chambers Ford of Braintree responded

T

Jun 11, 2018 -

Herb Chambers Ford of Braintree responded

Thank you for your review. Glad you had a positive experience with us. Best, Scott Lewis, General Manager.

June 07, 2018

Great Truck Great sales experience. The staff was very professional and easy to work with. Have not had any issues with the truck and don't expect to. Would re More

by Truck guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken in Sales, Wayne Lockard
Jun 07, 2018 -

Herb Chambers Ford of Braintree responded

Thanks for your review and recommendation. Glad to hear you are enjoying your truck. -Scott Lewis, General Manager.

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