Herb Chambers Ford of Braintree - Service Center

Exceptional service. Have bought multiple cars here and would highly recommend. From sales to financial department, as well as service, all make for a very positive welco Have bought multiple cars here and would highly recommend. From sales to financial department, as well as service, all make for a very positive welcoming experience. More

They did an excellent job service my vehicle, include the requested items and 3 additional recommended maintenance items. All within a 2 hour windows. Great job. requested items and 3 additional recommended maintenance items. All within a 2 hour windows. Great job. More

My wife and I have been leasing and servicing our Ford Escapes since 2014 at Herb Chambers Ford. We have always received excellent service and Jack Nguyen is no exception. His pleasant professional mann Escapes since 2014 at Herb Chambers Ford. We have always received excellent service and Jack Nguyen is no exception. His pleasant professional manner and customer connection is most appreciated. He is obviously certified in the Motorist Assurance Program. He quickly identifies the problem explains the solution and gives a time requirement to complete the job. He has always exceeded his projection. The waiting room is pleasant with beverages and fresh apples to enjoy. There are always other happy Ford Customers which speed the wait time and you are on your way. More

Great and friendly service yet again. Took my vehicle in on time, kept me informed throughout, and completed the services to my satisfaction. Thank you once again. Took my vehicle in on time, kept me informed throughout, and completed the services to my satisfaction. Thank you once again. More

Went for one year check up, was done in one hour good service great job service great job More

Went in to have the works done on my vehicle and was in and out within 90 minutes. That included a part being changed. Excellent service today! and out within 90 minutes. That included a part being changed. Excellent service today! More

Moved to Herb Chambers from Quirk (where I had an awful experience). At Herb Chambers the staff were friendly and welcoming and made me feel like they were a “local” autoshop. Cindy was personable and re experience). At Herb Chambers the staff were friendly and welcoming and made me feel like they were a “local” autoshop. Cindy was personable and relatable and a great interaction at 7am. More

Extra effort for customer satisfaction. Worked on my behalf with our warranty to get the repairs covered. Very professional and customer conscientious. Worked on my behalf with our warranty to get the repairs covered. Very professional and customer conscientious. More

Prompt and great service. I have been using this dealership since 2015, I have not had any negative experiences in my interactions with the staff (sales and service). I have been using this dealership since 2015, I have not had any negative experiences in my interactions with the staff (sales and service). More

The employee was very courteous and explained there would be about a 45 minute wait for an expectation sticker. I agreed to wait and it was completed in that time frame. Was very happy with the service. be about a 45 minute wait for an expectation sticker. I agreed to wait and it was completed in that time frame. Was very happy with the service. More