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Herb Chambers Ford of Braintree - Service Center

Braintree, MA

4.7
887 Reviews
Call Service Center (781) 848-1350

887 Reviews of Herb Chambers Ford of Braintree - Service Center

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January 25, 2024

Such as great customer service experience. Everything was solved immediately. Matthew J is the best More

by Christy R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Digirolamo, Jay Larkin, Courtney Blundell, Drew Bailey, Paul Martin
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Jan 25, 2024 -

Herb Chambers Ford of Braintree responded

Thank you for the review, Christy! We're happy to hear Matthew took great care of you during your visit and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Herb Chambers Ford of Braintree Team

January 25, 2024

I had wonderful, professional and well completed service. Everyone in the service department was attentive More

by SandyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Herb Chambers Ford of Braintree responded

Hi Sandy! We're delighted to know that you had a wonderful experience with our service department at Herb Chambers Ford of Braintree. Thank you for your kind words!

January 13, 2024

This was my first experience here, after dealing with a Ford dealership in Michigan for 45+ years. I was pleased with the friendliness and efficiency. More

by LEATHERMANMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DENISE
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Jan 16, 2024 -

Herb Chambers Ford of Braintree responded

We're so glad to know that your first experience with us at Herb Chambers Ford of Braintree was a positive one! We appreciate the kind words about our friendly and efficient service. Thank you for choosing us!

January 04, 2024

The crew was polite, managed expectations and the coffee was good. It was a pleasant experience and I will return there for next service . More

by Mary N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Bailey
Report | Print
Jan 08, 2024 -

Herb Chambers Ford of Braintree responded

Mary, we're glad to know you had a pleasant experience with our team at Herb Chambers Ford of Braintree. We look forward to seeing you for your next service visit!

January 03, 2024

Our experience with Herb Chambers has been excellent from the start. We just purchased our first car there and believe we’ve found our family dealership. More

by bobn320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew J
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Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hey Bobn! We're delighted to know that your first experience with us at Herb Chambers Ford of Braintree was excellent! We look forward to being your family dealership. Safe travels in your new car!

January 01, 2024

The service at Herb Chambers Ford of Braintree was great. Easy to make an appointment and the service was great! The dealership & service department are so efficient and easy to deal with. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hey Tom, thank you for the 5-star rating! We're glad to know you found our service at Herb Chambers Ford of Braintree efficient and easy. We look forward to serving you again! Safe travels!

December 30, 2023

The general manager of this location is absolutely amazing. The finance department is great. The service department is okay too More

by Shamrocks14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Chamberlain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel O'Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Norian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Metherall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Lewis , Jay Larkin, Drew Bailey, Paul Martin
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Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hi Shamrocks! We're delighted to know that you had a great experience with our general manager and finance department at Herb Chambers Ford of Braintree. Thanks for the feedback on our service department as well, we appreciate it!

December 29, 2023

Absolutely great service. Never have an issue with Braintree Herb Chambers. Customer for life. Thank you More

by Zsimpsoniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hi Z Simpsoniii! We're delighted to know that you had such a positive experience with us at Herb Chambers Ford of Braintree. Thanks for being a loyal customer!

December 28, 2023

Fast, efficient and courteous. Kept me informed each step of the way. I'm a happy customer! More

by jackiebreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Herb Chambers Ford of Braintree responded

Hi Jackie! Thank you for the five-star review and kind words about our service team at Herb Chambers Ford of Braintree! We'll see you next time!

December 22, 2023

Am very satisfied and pleased with the service I received Cindy is very professional with her job it’s my second service I got with her and very pleased. More

by lcooper1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
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Dec 22, 2023 -

Herb Chambers Ford of Braintree responded

We're so glad to know you had a great experience with Cindy at Herb Chambers Ford of Braintree! It's wonderful that she could assist you for the second time. We appreciate your feedback and look forward to serving you again in the future!

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