Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Ford of Westborough
Westborough, MA
1,040 Reviews
THE HERB CHAMBERS ADVANTAGE
Price/Savings
-Fair, Fast, Transparent
-#1 in Sales & Service
-Our Volume Saves You Money
Selection
-Over 10,000 new & pre-owned vehicles available
-Over 30+ brands to choose from
-The Largest Selection in New England
Peace of Mind
-“SMART Pricing” = hassle free, one-price for pre-owned vehicles
- 5 day, 100% money-back guarantee
- 30 day, 1,500 mile vehicle exchange option
Quality
-Family owned and operated
-Serving New England for over 25 years
Convenience
-50 locations for sales, service, collision repair
-Open 7 days a week
-Free wash & vac with every service!
Experience
-Complimentary Shuttle Service, Refreshments, Wi-Fi
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,040 reviews
March 27, 2022
Great service and always turn services around in a timely manner. Staff is friendly and helpful. manner. Staff is friendly and helpful. More
by asmitty10
Employees Worked With
March 25, 2022
I had service appointment. I was signed in right away. Person explained possible wait time and when work completed brought paperwork showing what was done. Very efficient an I was signed in right away. Person explained possible wait time and when work completed brought paperwork showing what was done. Very efficient and simple. More
by Annette
Employees Worked With
Cesar
March 22, 2022
Service was absolutely incredible. Cesar was so helpful and knowledgeable. I was able to get everything taken care of in less time than anticipated and at a lower estimate than anticip Cesar was so helpful and knowledgeable. I was able to get everything taken care of in less time than anticipated and at a lower estimate than anticipated. I feel relieved that my car is running smoothly again. The waiting area was comfortable and the wifi was strong enough for me to get my work done. More
by Mencaron
Employees Worked With
Cesar Morales
March 14, 2022
As usual, service today was excellent, which I have come to expect. I needed some work done in addition to my regular maintenance. The work was finished when expected. The bill was actually lower than esti to expect. I needed some work done in addition to my regular maintenance. The work was finished when expected. The bill was actually lower than estimated. I enjoy the waiting area and the coffee. There is a Ford dealer in my city, but I choose to drive a half hour each way to get the Herb Chambers service. More
by Steve S
Employees Worked With
Caesar
March 13, 2022
Compliments to Cesar at service desk. He was very friendly and helpful. It would be a nice touch if a quick vacuum of floors was done. He was very friendly and helpful. It would be a nice touch if a quick vacuum of floors was done. More
by Chazzo
Employees Worked With
Thumbs up to Cesar in service.
March 11, 2022
Great place. Service department is numbers one!! They were very accommodating and provided a loaner to make life easier. Great job. Service department is numbers one!! They were very accommodating and provided a loaner to make life easier. Great job. More
by paulmcgillvray
March 11, 2022
This is my fourth vehicle from Herb Chambers As always very satisfied excellent service ease doing business very satisfied excellent service ease doing business More
by Kpaskell
February 26, 2022
Super easy process to buy my daughter a new car. It arrived spotless and the sales team was very professional It arrived spotless and the sales team was very professional More
by Sam
February 19, 2022
It was all around good. Sales people were nice and helpful. It was quick and easy Sales people were nice and helpful. It was quick and easy More
by Ford guy
February 19, 2022
Excellent reception. Tony from service depot was very professional - quick and to the point. Fair prices for the work. Tony from service depot was very professional - quick and to the point. Fair prices for the work. More
by ZackQuinn6
