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Herb Chambers Ford of Westborough

Westborough, MA

4.7
935 Reviews
THE HERB CHAMBERS ADVANTAGE Price/Savings -Fair, Fast, Transparent -#1 in Sales & Service -Our Volume Saves You Money Selection -Over 10,000 new & pre-owned vehicles available -Over 30+ brands to choose from -The Largest Selection in New England Peace of Mind -“SMART Pricing” = hassle free, one-price for pre-owned vehicles - 5 day, 100% money-back guarantee - 30 day, 1,500 mile vehicle exchange option Quality -Family owned and operated -Serving New England for over 25 years Convenience -50 locations for sales, service, collision repair -Open 7 days a week -Free wash & vac with every service! Experience -Complimentary Shuttle Service, Refreshments, Wi-Fi
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310 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 935 reviews

June 19, 2021

Jay was the best salesman you could ask for in buying a new or used car. We found him to be personable and professional throughout the process of our purchase. He was attentive and responsive to any questi More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Herb Chambers Ford of Westborough responded

Mary, thank you for this incredible review! Jay will be so happy to hear your kind comments and that you referred him and the Herb Chambers Ford of Westborough team!

June 18, 2021

Amazing customer service!!! Superior knowledge of the product…and I’ll never buy another car elsewhere. Being a single senior all my questions and needs were met… More

by Gregory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lehner
Jun 18, 2021 -

Herb Chambers Ford of Westborough responded

Reviews like this one make our day, Gregory! Thanks from the Herb Chambers Ford of Westborough team!

June 17, 2021

Fast friendly service, definitely recommend. Fastest oil change ever, and the wait wasn’t too long. They also have a car wash that most places don’t have More

by Ny901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiiara
Jun 18, 2021 -

Herb Chambers Ford of Westborough responded

We appreciate you taking the time to leave us your review! We're so happy our team could make this a five-star oil change! We look forward to seeing you at your next appointment! - Herb Chambers Ford of Westborough

June 17, 2021

The recent service of our 2016 Edge Titanium at Herb Chambers in Westborough was as perfect as any vehicle service visit I can recall, and consistent with prior experience at this dealership. Tiara exce More

by TR Koehler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiara
Jun 18, 2021 -

Herb Chambers Ford of Westborough responded

Thanks for the five-star rating and kind words! We're glad Tiara made this such an exceptional visit for you! We look forward to seeing you at your next appointment! - Herb Chambers Ford of Westborough

June 14, 2021

Marie Hamilton is a great seller. She is very helpful, friendly, and very kind. She knows what she is doing. She is an overall great worker. I couldn’t thank her enough. I am very happy with my new truck. More

by Derek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marie Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for the five-star review, Derek! Marie and our team will be please to hear you're so happy with your truck! We appreciate your review and look forward to seeing you again! - Herb Chambers Ford of Westborough

June 12, 2021

Herb Chambers Ford in Westborough Ma is a great dealership to purchase a new or used vehicle. I have been a customer since 1999 and have always been happy More

by djf92869
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Jun 16, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for the five-star review! We feel honored you are so comfortable with our team for all your new and used purchases! We look forward to seeing you again soon! - Herb Chambers Ford of Westborough

June 09, 2021

On 5/24/2021, I Went for my 2015 Ford Edge factory recall which was done. I was told that it needed a new battery and they can get me one for $85, and was given jump start. Since then nothing happend. More

by jays400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney Blasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gadway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Lizotte, Taylor Donabedian
June 08, 2021

Great service! Quick, professional, she explained Great service! Quick, professional, she explained everything to me, asked me if I had any questions and best of all they washed and vacuumed my car More

by Kmick1265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Jun 09, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for the positive feedback about your recent visit to Herb Chambers Ford of Westborough! We look forward to working with you again in the future!

June 08, 2021

I was looking for a specific car and found it at this dealership. They were very accommodating and made the entire process smooth and transparent. I appreciated the no-pressure way they walked me throu More

by Manpre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Scannell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Stewart
Jun 08, 2021 -

Herb Chambers Ford of Westborough responded

We're so happy our team could find you exactly what you were looking for! Thanks for your awesome feedback and for choosing Herb Chambers Ford of Westborough!

June 04, 2021

This was a regular oil changr, tire rotation/checkup combined with a safety recall (brake lines). Was able to find a time fitting my crazy schedule. All work met my expectations and service advisor Kiia More

by thompsonbill99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiiara Nichols
Jun 07, 2021 -

Herb Chambers Ford of Westborough responded

Thank you for the positive feedback about your recent visit to Herb Chambers Ford of Westborough. We hope to be of service to you again in the future!

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