Herb Chambers Ford of Westborough

Services Improved better and better each time. I made my appointment for 730am and was 15 mins late due to traffic and when I got there, they took me in right away with no hesitation. The wait was reasonabl appointment for 730am and was 15 mins late due to traffic and when I got there, they took me in right away with no hesitation. The wait was reasonable for the service that was being done to the truck. Overall excellent work. More

Excellent service, very quick, very professional and I was able to use my Ford points! I always bring my Ford here for service. Check the brakes the tires and for any recalls filled all the fluids change was able to use my Ford points! I always bring my Ford here for service. Check the brakes the tires and for any recalls filled all the fluids change the flu and change the oil and filter More

They were very helpful and effective . They were done in an hour and I did not need an appointment . The people were very friendly and helpful Thanks an hour and I did not need an appointment . The people were very friendly and helpful Thanks More

Best visit I’ve had having my car serviced and inspected, ever. Heather did a fantastic job checking me in, making sure she had all my service request details down correctly for the paperwork, and keeping me ever. Heather did a fantastic job checking me in, making sure she had all my service request details down correctly for the paperwork, and keeping me up to speed where the service work and inspection process was along the way. She was detailed, courteous, friendly, and balanced her time well between customers without missing a beat, or getting flustered or overwhelmed. All around, a top-quality, customer-focused experience. More

Very pleased that we choose this dealership to service our vehicle. The service team was excellent. They gave us accurate information on the work that needed to be preformed and the timeline that it would our vehicle. The service team was excellent. They gave us accurate information on the work that needed to be preformed and the timeline that it would take to be completed. More

Worked with Heather and Kiara on a tire/rim claim and both went out of their way to make the process smooth and without any undue delay. They were both very proactive with communicating the status of the both went out of their way to make the process smooth and without any undue delay. They were both very proactive with communicating the status of the claim and repair back to me to keep me as up to date as possible. Also I was thrilled with the rim refinishing! My wheels looked like new. From Sales to Service my dealings with Herb Chambers Ford have been top notch. Keep up the good work! More

As usual my experience at Herb Chambers Ford of Westboro was a no hassle stress free appointment. Kiiara was very helpful and professional and took care of my vehicle promptly. Kudos to her ! was a no hassle stress free appointment. Kiiara was very helpful and professional and took care of my vehicle promptly. Kudos to her ! More

We were looking for a second car. Paul was awesome. He helped us get a fantastic new explorer in 2019. That is why we returned to Herb Chambers. Always ask many questions and based on the answers he is helped us get a fantastic new explorer in 2019. That is why we returned to Herb Chambers. Always ask many questions and based on the answers he is able to suggest great vehicles. Once again we found a great used Ford Edge!! More

Great service that’s why I keep returning thank y’all for the great work and you do not wait a long time if you choose to the great work and you do not wait a long time if you choose to More

my name is craig. I had the pleasure to work with Jay Gonzales. the whole deal took less than 2 days from when i took my test drive in a 2018 f350. I know what i wanted and we pretty much did the deal r Gonzales. the whole deal took less than 2 days from when i took my test drive in a 2018 f350. I know what i wanted and we pretty much did the deal right in the truck. jay knew i needed the truck to go on vacation and was leaving in 3 days between jay the finance person and the pre owned vehicle manager they got me in and out just like i needed. jay even took care of getting my vehicle registered. have to say this was the best experience i ever had buying a vehicle to date. More