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Herb Chambers Honda

Boston, MA

4.8
2,693 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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720 Morrissey Blvd

Boston, MA

02122

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Showing 2,693 reviews

July 07, 2025

They were very helpful and gave me insight on the status of my car if needed. More

by Rafaelroru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jul 07, 2025 -

Herb Chambers Honda responded

Hi Rafa, we're glad our team was helpful and kept you informed about your car at Herb Chambers Honda in Boston. We look forward to serving you again! Safe travels!

July 07, 2025

Great experience. Needs a usedcar- met Frank- 24 hours later took it home. Friendly. Efficient. More

by nick.mascoli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mendes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Herb Chambers Honda responded

Hi Nick, we're glad Frank made your car-buying experience smooth and efficient at Herb Chambers Honda in Boston. Enjoy your new ride!

July 07, 2025

Excellent service from Sean, appreciate his assistance with the AC in the peak heat wave. More

by civicowner2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jul 08, 2025 -

Herb Chambers Honda responded

We're glad Sean was able to help with your AC during the heat wave at Herb Chambers Honda in Boston. We look forward to serving you again! Safe travels!

July 06, 2025

They have been extremely helpful throughout the entire journey, right from buying the car to registration as well as after-purchase services. They were also very transparent in terms of cost and charges. More

by Rohan Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sofia Cabrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DeSilva
Jul 07, 2025 -

Herb Chambers Honda responded

Hi Rohan, it means the world to us that we have earned your confidence and five-star rating! Thank you from all of us at Herb Chambers Honda In Boston and safe travels ahead!

July 04, 2025

God deal for me I verry happy wait may new deal was Chambers Honda thanks very much god bless you More

by MATHURIN MEKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sofia Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Herb Chambers Honda responded

Mathurin, we're delighted we could deliver an excellent experience! - Herb Chambers Honda In Boston Team

July 03, 2025

Don’t buy from this dealership! !! All they do is play games with your time. Went in and negotiated a price for a 2023 Honda Civic Si and I got a price then went back home 2 1/2 hour More

by Nounmeas978
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alfredo Dalence
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Jermey and finance manager Nelson
Jul 03, 2025 -

Herb Chambers Honda responded

Hello, and thank you for your review. During your initial visit, we had two Civic Si models in the same color—one a 2024 and the other a 2023. Per your request, our team transferred the tires and rims from the newer 2024 model to your 2023 vehicle. We are concerned to see your review, because our team has completed this work to satisfy your request. If you wish to discuss this situation further, please reach out to me directly. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

July 03, 2025

My salesman Jeremy was excellent and very professional! The purchasing process was stress free and everything was explained perfectly. I got a great deal on the vehicle! More

by Knelson317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
Jul 03, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Jeremy made your experience at Herb Chambers Honda in Boston stress-free and enjoyable. Enjoy the great deal on your new vehicle!

July 02, 2025

Norllin was very helpful and professional. He provided wonderful customer service . I recommend taking your vehicle at this location for service. More

by denise.mcnair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norllin
Jul 03, 2025 -

Herb Chambers Honda responded

Thank you for recommending Herb Chambers Honda In Boston! We're delighted to hear that Norllin provided such helpful and professional service. We appreciate your support and look forward to serving you again in the future!

July 01, 2025

Excellent service. All were professional and polite. What work I asked to be done was just that. No pressure for things I did not. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lascelle McKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Dalence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Pasquarella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Purcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nermi Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maulik Desai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Karam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Lopez
Jul 02, 2025 -

Herb Chambers Honda responded

Hi Jim, we're delighted to hear that you had a positive experience with our team at Herb Chambers Honda in Boston. We always aim for professionalism and respect your preferences during service visits. Thanks for sharing!

July 01, 2025

Sean provided great customer service. He is knowledgeable and polite and remains cool and calm in a fast-paced environment. He assisted me the last time I was there and I had a similar po More

by MC Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jul 02, 2025 -

Herb Chambers Honda responded

MC Hill, thank you for sharing your experience at Herb Chambers Honda In Boston. We appreciate your continued support and look forward to serving you again in the future!

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