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Herb Chambers Honda of Burlington
Burlington, MA
3,062 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,062 reviews
May 10, 2025
Only problem I have is coupons from dealership ALWAYS arrive after having service just got my coupons in mail already paid full price arrive after having service just got my coupons in mail already paid full price More
by Aprilsanborn
Employees Worked With
May 10, 2025
Always wo earful customer service. Leah was awesome same about allstaff. Car wash is great aswell Leah was awesome same about allstaff. Car wash is great aswell More
by jlavers1
May 09, 2025
I found the sales experience enjoyable! Sergio was informative and entertaining! Thank You for being helpful!! Sergio was informative and entertaining! Thank You for being helpful!! More
by csquigley57
May 09, 2025
I had my Ridgeline serviced at Herb Chambers Honda Burlington and could not be happier about the experience. Ashley was friendly, up front about the time expectation & communicated updates repeatedly Burlington and could not be happier about the experience. Ashley was friendly, up front about the time expectation & communicated updates repeatedly throughout the day. Thank you Ashley and the rest of the Herb Chambers team! More
by jmcmahan0206
Employees Worked With
Ashley
May 09, 2025
Very helpful with scheduling and making clear all service and parts availability and cost associated with eork and parts availability and cost associated with eork More
by Glazieranthony
May 09, 2025
Excellent personal; knowledgeable, friendly and easy to work with. My interactions have always left me with the feeling that I am a valued customer. work with. My interactions have always left me with the feeling that I am a valued customer. More
by batuttle
Employees Worked With
May 07, 2025
I was delighted with the service I received when I brought my car in for the recall. Friendly, timely service, especially when compared to HondaNorth in Danvers, MA, where I received the opposite. At brought my car in for the recall. Friendly, timely service, especially when compared to HondaNorth in Danvers, MA, where I received the opposite. At Herb Chambers no one tried to insist I needed a whole list of additional services that I did not want. I much appreciated this and plan to use Herb Chambers as my dealer from now on. Thanks you. More
by Andrea.fincke
Employees Worked With
May 05, 2025
Herb Chambers of Burlington is by far the best car dealership I’ve ever dealt with. I recently took my car in for a scheduled oil change and the service department was phenomenal! Specifically Leah dealership I’ve ever dealt with. I recently took my car in for a scheduled oil change and the service department was phenomenal! Specifically Leah of the service department. She welcomes you and treats you as if you were her family. Her knowledge of vehicles and the services are beyond what one could hope for. She kept me informed to what exactly would be done and gladly answered any questions I had regarding my car. For a person who doesn’t know much when it comes to vehicles- her knowledge and expertise was comforting. Kudos to this dealership for having a employee like this. More
by James C
Employees Worked With
Other Employees :
Sergio Urquilo of Sales department , Leah of the Service Department
May 05, 2025
Since my husband died, I’ve had to rely on Herb Chambers dealership more to keep my car in top top shape and they never let me down. Ech of their maintenance managers/assistants has been extremely helpful a dealership more to keep my car in top top shape and they never let me down. Ech of their maintenance managers/assistants has been extremely helpful and patient with me. Jeffrey is the last one I have contact with and he was great. My next car will definitely be purchased at Herb Chambers. More
by rmorgan421
Employees Worked With
May 03, 2025
Quick customer service desk experience. Offered assist with outstanding recalls. Help with prioritizing list for immediate and future maintenance. Offered assist with outstanding recalls. Help with prioritizing list for immediate and future maintenance. More
by Joemirab
Employees Worked With
Leah
