Back

Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,123 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
Contact Dealership

33 Cambridge St

Burlington, MA

01803

Directions

By Type

Showing 3,123 reviews

July 28, 2025

I've been a customer of Honda in Burlington for over 15 years. Have purchased my CRV's there and had them serviced. Everyone is always very professional and helpful. Most recently Jeffery helped me wit More

by Phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Herb Chambers Honda of Burlington responded

Hi Phyllis! Thank you for being a loyal customer of Herb Chambers Honda of Burlington for over 15 years! We're glad to hear you've consistently received helpful and professional care. We’ll be sure to tell Jeffery how much you appreciated his service. See you next time!

July 27, 2025

I had excellent service support from June. She understood a brake issue I was having and worked with the service staff to be sure it was addressed properly. More

by trochford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

First time visiting this dealership. Warranty issue with AC was assessed and fixed quickly. Staff were patient and answered all my questions. More

by meg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Herb Chambers Honda of Burlington responded

Meg, we're glad we could swiftly address the AC issue and answer all your questions here at Herb Chambers Honda of Burlington. We hope you won't hesitate to reach out if you need anything else. Safe travels!

July 23, 2025

We've been loyal customers of Honda Burlington for over 10 years, and there's a reason we keep coming back. The service is consistently outstanding — professional, friendly, and trustworthy. Whether it's s More

by Elvia Lopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sagielle Urquijo
Jul 23, 2025 -

Herb Chambers Honda of Burlington responded

Elvia, your recommendation means the world to all of us at Herb Chambers Honda of Burlington! It's been an honor to serve you over the years, and we can't thank you enough for your kind words! Your Herb Chambers Honda of Burlington team

July 22, 2025

Ashley is great! And the car service is too! Appreciate your excellent service , they are professional and do great work! More

by lacomis59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
Jul 22, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for sharing this positive feedback about Ashley and the Herb Chambers Honda of Burlington team! Safe travels!

July 18, 2025

The store has excellent and very efficient service, the reception staff are very helpful and communicative, I left the car for a Honda warranty repair, the repair was done successfully and the car is worki More

by Cleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Herb Chambers Honda of Burlington responded

Cleo, it's disappointing to hear that your service did not meet our standards. We strive to be thorough and detail-oriented and we will review this feedback with our team to ensure it doesn't happen again. Please contact us directly if you would like to continue this discussion. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

July 17, 2025

There treats me with courtesy and respect Very professional my service is amazing and extremely well done More

by annemariemothersil64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Herb Chambers Honda of Burlington responded

Annmarie, thank you for your business and kind feedback about our team! We look forward to welcoming you back to Herb Chambers Honda of Burlington.

July 16, 2025

Super easy to work with, polite, professional and knowledgeable. They made my purchase very easy. Nothing more to ask for! More

by Bob17628
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Redding
Jul 16, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience, Bob! We are happy to hear that our team made your purchase process so painless and efficient. Your business is much appreciated by all of us at Herb Chambers Honda of Burlington!

July 16, 2025

I received the best service from Leah Blackler. All my expectations were met. I appreciate her help and commitment. More

by Lax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Blackler
Jul 17, 2025 -

Herb Chambers Honda of Burlington responded

Lax, we are thrilled that Leah provided you with attentive and professional service! Thank you for visiting Herb Chambers Honda of Burlington!

July 14, 2025

Jeffrey was very helpful and patient in answering all of my concerns regarding my car. He gave the right advice in helping to fix my car issues. I’m very satisfied by his customer service More

by deepakbhalla.2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Herb Chambers Honda of Burlington responded

Deepak, thank you for sharing your positive review of Jeffrey and the team! We appreciate your business and hope to welcome you back to Herb Chambers Honda of Burlington in the future. Have a great day!

1
...