Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Honda of Burlington
Burlington, MA
3,166 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,166 reviews
May 29, 2026
Have received excellent service advice from Chris Glen over several years and excellent care from Service Techs resulting in decision to purchase a new vehicle from this dealership. Was very pleased with over several years and excellent care from Service Techs resulting in decision to purchase a new vehicle from this dealership. Was very pleased with overall experience working with Lee Diamond, Sales Advisor. Received excellent guidance from Lee, he was very knowledgeable, personable, respectful and efficient. It was very clear that he valued providing an excellent customer experience and establishing a loyal customer. I would purchase another car from Lee and would feel very comfortable referring him and the dealership. More
by Bdst26
May 25, 2026
Robert Kinneen was great Very knowledgeable and professional He sold me right away very good experience professional He sold me right away very good experience More
by Dmdeleo
April 30, 2026
Leah Blackler was wonderful. Very thorough reviewing Spring car maintenance with me and answered my questions. Service Dept. is great. Very thorough reviewing Spring car maintenance with me and answered my questions. Service Dept. is great. More
by Rever23
Employees Worked With
Leah Blackler
April 12, 2026
Lance was awesome! Very accommodating and knowledgeable! I highly recommend asking for Lance at HC! Very accommodating and knowledgeable! I highly recommend asking for Lance at HC! More
by Melissapozzi
April 09, 2026
The service department at Herb Chambers Honda is always excellent! Michael our service rep took time to explain the issue we were having and let me know the pricing and timeframe. He exceeded expectations! excellent! Michael our service rep took time to explain the issue we were having and let me know the pricing and timeframe. He exceeded expectations! More
by jeanmarcella
Employees Worked With
April 02, 2026
The entire Service team at Herb Chambers did an excellent job servicing my Honda CRV. When I brought in for the Honda-mandated safety recall, I was expecting to be there for at least 2 hours. But they comp job servicing my Honda CRV. When I brought in for the Honda-mandated safety recall, I was expecting to be there for at least 2 hours. But they completed the whole job in less than 90 minutes and texted me the video to show exactly what they were doing. Ashley Sullivan, at the counter, was also excellent. Friendly, professional, and very efficient in handling everything, as well as giving me a good reco for a nearby body shop. Thanks, Ashley! More
by Greg Miller
March 29, 2026
Lee Diamond was incredible. He explained our transaction in detail… was professional and respectful. He has a wonderful positive attitude. He took special efforts to make sure He explained our transaction in detail… was professional and respectful. He has a wonderful positive attitude. He took special efforts to make sure we got our car in time.. .He was very ethical To communicate every detail of our contract. We love our car. We have always been happy with our Hondas and have bought and have had service at Honda Burlington for years. I would give Lee Diamond over 10 stars for this transaction! More
by Porackova21
March 28, 2026
Gerry and Robbie made my experience top notch as always thank you and to the finance guys as well they all rock thank you and to the finance guys as well they all rock More
by Rachel Hand
March 24, 2026
Matt Demedeiros was very nice and low pressure. He did a good job showing us the features of the Honda Passport. I would recommend this dealer to friends He did a good job showing us the features of the Honda Passport. I would recommend this dealer to friends More
by Scottcurry13
Employees Worked With
Matt Demedieros
March 17, 2026
Michael in service was vary respectful and amazing. Arranged Lyft to take me where I wanted to go. Gave me clear idea about the wait time. Happy with the service I received. Arranged Lyft to take me where I wanted to go. Gave me clear idea about the wait time. Happy with the service I received. More
by mayajoshi
Employees Worked With
