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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,068 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,068 reviews

February 24, 2022

I called the service department due to a flat tire. I asked a few questions and then talked to the parts department to be sure they had the tire I needed in stock. I then transferred back to Chris in s More

by Joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Herb Chambers Honda of Burlington responded

Hi Joanne, thank you for trusting Chris at Herb Chambers Honda of Burlington! We're so happy that he was able to fix your tire, and get you back on the road in no time! See you next time at Herb Chambers Honda of Burlington!

February 23, 2022

Very nice employees in service area. You have a terrible parking problem had to circle lot twice. Also not enough seating in quite place will never wait again. More

by gara113
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
June Fraser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for your honest review! I’m happy to hear you enjoyed your interaction with our service team. Limited space is, unfortunately, something we work to manage as best as possible. We do have a shuttle available that can transport guests to local destinations if waiting in the surrounding area is your preference. If you would like to discuss this further, feel free to reach out. Thanks, Gerry Salois - General Manager - gsalois@herbchambers.com

February 22, 2022

Great service Very professional people Comfortable waiting area Service hours work well with schedule open More

by marydilorenzo 879
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the fantastic feedback! Your business is greatly appreciated by all of us here at Herb Chambers Honda of Burlington and we look forward to seeing you next time!

February 22, 2022

They're kind and I got prompted service from this dealer. I strongly recommend this dealer. More

by Vicki
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 24, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the great review, Vicki! It was a pleasure having you visit us here at Herb Chambers Honda of Burlington and we hope to see you again next time!

February 22, 2022

Stand behind their warranty with respect to a battery on a new car. Ease of access to service. More

by Swendel88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the review! We hope we can be of service to you again in the future! - The Herb Chambers Honda of Burlington Team

February 21, 2022

Pedro is great. He's helped me get 3 cars now and he makes it an enjoyable experience (crazy, right?) each and every time. The rest of the team at the dealership is More

by wmontague
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Abreu-Tejeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb
Feb 24, 2022 -

Herb Chambers Honda of Burlington responded

We appreciate the kind words for Pedro and TJ! Thank you for trusting the Herb Chambers Honda of Burlington team to provide five-star care! We look forward to assisting you again in the future!

February 21, 2022

Extremely impressed with the service department. Very helpful and knowledgeable about what your having serviced. June is the one I deal with the most she is fabulous. More

by stepau2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Herb Chambers Honda of Burlington responded

Thank you! We're so glad we could provide five-star care! We look forward to seeing you next time! - Herb Chambers Honda of Burlington

February 20, 2022

This place is great Dealer. .The atmosphere always excellent and the people work at the costumer service always friendly. Today I had Jessica she was a great polite and profess More

by bremare1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica
Feb 23, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for your review! We're so happy to hear that Jessica took such excellent care of you! We look forward to working with you again at Herb Chambers Honda of Burlington!

February 19, 2022

Service was excellent, Jessica went above and beyond expectation.She was very helpful and kind More

by Anneoc44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 22, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for your review, Anne! Jessica and our team look forward to seeing you next time! -Herb Chambers Honda of Burlington Team

February 17, 2022

I bought my car in September. I love my new car! Today I got my first oil change. Not only did they change my oil, but they conducted a multi-point inspection, washed my car, and More

by HALynch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica
Feb 18, 2022 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful review! We're so glad you enjoyed your first visit with our service team and we look forward to seeing you next time. Take care and thanks again, from all of us here at Herb Chambers Honda of Burlington!

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