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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,119 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,119 reviews

March 04, 2025

I chose this dealership based on past experience. Was in the market to replace my 20 year old civic. Test drove several used vehicles before settling on the 2023 Civic sport. I did not feel pressu More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sagielle Urquijo
Mar 04, 2025 -

Herb Chambers Honda of Burlington responded

Sue, we're delighted to hear that both Sergio and Sagielle made your experience at Herb Chambers Honda of Burlington a positive one. It's wonderful you found the perfect 2023 Civic Sport without feeling pressured. Enjoy your new ride!

Mar 05, 2025 -

Sue responded

It was a pleasure to work with them both. Would definitely recommend this dealership.

March 03, 2025

June was extremely helpful and efficient in processing paperwork for my oil change visit. She is also very pleasant and I have had positive experiences with her in the past also. Exemplary employee!! More

by Czarski24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Kinneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience with June at Herb Chambers Honda of Burlington! We're delighted to hear she provided efficient and pleasant service during your visit. We appreciate the kind words and look forward to serving you again in the future!

March 01, 2025

My Best Honda Car Buying Experience in over 20 years Are you dreading the experience of buying a new Honda, trading in your car and not wasting an entire day at the dealership? I just purcha More

by hart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herb Sochat
Mar 03, 2025 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Lee and the team at Herb Chambers Honda of Burlington made your recent purchase such a positive experience, especially on a busy day like President's Day! It's great to know you appreciated the efficiency and expertise during your visit. Enjoy driving your new Honda Pilot!

February 27, 2025

Jeff Ferreira was great in explaining my fob situation and reviewing future maintenance servicing I will need done. More

by Rever23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Herb Chambers Honda of Burlington responded

We're glad to hear that Jeff provided excellent assistance with your fob and future maintenance at Herb Chambers Honda of Burlington. Thank you for sharing your experience!

February 27, 2025

My experience was great. Ashley was friendly, accommodating, and informative. I always am taken care of at Honda Burlington. More

by Emrg1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley,Sullivan
Feb 27, 2025 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Ashley and the team at Herb Chambers Honda of Burlington provided you with a great experience. Thank you for your kind words, and we look forward to serving you again in the future!

February 26, 2025

Sergio was wonderful. I had a great experience with this dealership. I'd use them again in a heartbeat! More

by Carol.oconnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Herb Chambers Honda of Burlington responded

Carol, we're delighted to hear that Sergio provided you with a great experience at Herb Chambers Honda of Burlington! We look forward to welcoming you back in the future.

February 26, 2025

Excellent and quick service, and a multi-step inspection was included as part of a minor repair. Checkin at service desk was efficient and informative. More

by Honda owner since 1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your positive experience with us at Herb Chambers Honda of Burlington! We're delighted to hear that our team provided excellent and efficient service. We appreciate your continued trust in us since 1989!

February 24, 2025

Jeff is always great. Always communicating throughout the service process. I never have to question anything when it comes to Jeff and the whole service department. It’ More

by Pilot Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Herb Chambers Honda of Burlington responded

Hi Pilot, thank you for your loyalty to Herb Chambers Honda of Burlington over the years! We're delighted that Jeff and our service department consistently provide a reliable experience. We look forward to continuing this tradition with all your future visits! Safe travels!

February 23, 2025

Just had a long and complicated repair with their shop, and it went really well and the service was excellent. As for the sales end of this dealership, I would sooner build my next car out of Legos and use More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
Apr 11, 2025 -

Herb Chambers Honda of Burlington responded

John, it's great to hear that your repair experience went smoothly and the service was excellent. We appreciate honest feedback like yours as it helps us improve. If there's anything specific you'd like to discuss or if you have any other concerns, please feel free to reach out. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

February 22, 2025

Customer care at this dealer is wonderful. Need to buy a new car always to this dealer, and all my service done at this dealer no complain. Keep the good work More

by Honda
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for the fantastic feedback! We're delighted to hear that Herb Chambers Honda of Burlington has consistently met your expectations. We look forward to continuing to serve all your automotive needs in the future!

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