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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,086 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,086 reviews

February 06, 2021

I have been coming here from years and have no complaints. The staff are efficient, and the work was done promptly in the timeframe they said it would. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Herb Chambers Honda of Burlington responded

Susan - Thank you for taking the time to share your experience. We're thrilled that you enjoy working with our service team! Thank you for your loyalty and if there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Burlington team

February 02, 2021

The service people at this dealership are always nice, fast and do a good job on our car. We like the convenience of being able to get repairs done the day we call, and the comfortable waiting areas. Than More

by velvinette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Silva, John Flannery, Jessica Johnson
Feb 17, 2021 -

Herb Chambers Honda of Burlington responded

velvinette - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our team. We value your business and hope to see you again soon! - Herb Chambers Honda of Burlington team

January 30, 2021

I believe Laurie. Extremely helpful, kept me informed and explained services/coverage. She was great! I don’t see her name here, but she is new. Car running great and all issues addressed. Overall very happy More

by Emobrien1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Cantwell
Feb 17, 2021 -

Herb Chambers Honda of Burlington responded

Emobbrien1975 - Thank you! It is a pleasure to read about your service experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Laurie was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! - Herb Chambers Honda of Burlington team

January 27, 2021

Anytime I bring my car in there the staff is polite quick to get me processed and always good at giving me a timeframe. They double-check the phone number to make sure they can contact me. More

by Civic AnnMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff 5 stars very informative about work
Feb 15, 2021 -

Herb Chambers Honda of Burlington responded

Civic AnnMarie - Thank you so much for your feedback on your experience with our service department. We take pride in providing exceptional customer service and we're so happy our team was able to do exactly that. Thank you for your comments and we look forward to seeing you again! - Herb Chambers Honda of Burlington team

January 21, 2021

Laurie Cantwell was my service advisor and I couldn't have been happier with her service. She was very helpful and pleasant.She told me about how long I would wait and was right on the money. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Cantwell was wonderful.
Feb 15, 2021 -

Herb Chambers Honda of Burlington responded

Jim - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with Laurie. We value your business and hope to see you again soon! - Herb Chambers Honda of Burlington team

Feb 15, 2021 -

Jim responded

I like how when I bring my car in for service, the experience is so pleasant and easy. Thanks, see you next time!

January 19, 2021

Very well run dealership. I have worked with Patrick Sisk in Sales several times over the last 10+ years and he really is the best! He is very personable and professional, and he's super knowledgeable about More

by Marc_Dumas
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Herb Chambers Honda of Burlington responded

Marc_Dumas - Thank you! It is so kind of you to compliment Patrick and we will be sure to tell him what a great job he is doing! We always strive for complete customer satisfaction, so your feedback is rewarding. We look forward to seeing you again! - Herb Chambers Honda of Burlington team

January 19, 2021

Very friendly front of house. Quick service provided. I highly recommend bringing your car to be serviced here! I had my oil changed and my tires rotated and was home in 45 minutes total. More

by IHeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Herb Chambers Honda of Burlington responded

IHeller - Thank you for your review! Your experience is important to us, and it is wonderful to hear that you really enjoyed working with our team. We value your business and hope to see you again soon! - Herb Chambers Honda of Burlington team

January 16, 2021

Honda of Burlington is my go to for my car care. Yesterday I went in for an oil change and I couldn’t be more pleased with the service I received. I rate the auto techs A+, especially Matthew Y More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Yeomans
Feb 05, 2021 -

Herb Chambers Honda of Burlington responded

Karen - Thank you for the five-star review! We're so happy to hear that Matthew and our service department were able to assist you with your oil change. Matthew is a real asset to our team and we know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! - Herb Chambers Honda of Burlington team

January 16, 2021

This Honda dealership and John Silva in the service department were professional, friendly, and helpful, as always. We continue to come back because they all take great care of us and appreciate our bu More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
Jan 25, 2021 -

Herb Chambers Honda of Burlington responded

Angela - Thank you for your thoughtful post! We are so happy to know that you enjoyed working with John and that our team exceeded your expectations. We appreciate your loyalty and look forward to serving your automotive needs for many years to come! - Herb Chambers Honda of Burlington team

January 16, 2021

Great dealership. The salesman Patrick was super friendly and listened to what type of car I was looking for and I could not be more happy with the one I choose. The whole process was very simple and I would More

by Jennylee143
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Herb Chambers Honda of Burlington responded

Jennylee143 - Thank you so much for your feedback and recommendation! We're so glad that you had such a positive experience at our dealership, specifically with Patrick. He is truly an asset to this team. May you enjoy many safe and amazing miles in your new vehicle! - Herb Chambers Honda of Burlington team

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