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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,075 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,075 reviews

March 05, 2018

Christopher Osorio I stopped in to look at a new lease and Chris was great. He was very welcoming and had a no pressure approach. Ultimately I did not get my new lease t More

by bedford1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio
Mar 05, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words and for taking the time to share your positive experience with Christopher! Kind Regards, Gerry Salois, General Manager

March 04, 2018

2018 HONDA CRV New Car Purchase My wife and I had been looking around for a new second car for our family for over 1 year. We eventually decided to get a Honda CRV because of good o More

by statler13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Fotopoulos
Mar 05, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Patrick and Evan's efforts made the difference in you and your wife's buying experience. They are valuable team members, indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, Gerry Salois, General Manager

March 02, 2018

Awesome Service Love coming in to get my car worked on. Only thing I don't like is making appointment. Sometimes I have questions and can't get answers from person ma More

by Martin Orozco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Glenn
Mar 02, 2018 -

Herb Chambers Honda of Burlington responded

Thank you, Martin, for your honest feedback. You make some great points and we will work on being able to address more questions over the phone. We value your business and look forward to working with you again in the future! Best, Gerry Salois, General Manager

February 28, 2018

Customer Service as it should be! The Herb Chambers Burlington service facility is fantastic in all respects. They are attentive, helpful and incredibly friendly! I can not recommend t More

by Glammin350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your business and for choosing Herb Chambers Honda of Burlington for your automotive needs! Best, Gerry Salois, General Manager

February 26, 2018

Great Service Mike Carelli gave me incredible service. I came in with a set budget and exact car in my head and he did whatever he could to get me the best deal pos More

by mhar521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carelli
Feb 27, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! I’m so pleased to hear that Mike proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

February 26, 2018

Front end work Brian was great he explain everything to me.. They took the extra time on a Wed. night at 5 pm to look at my car to make sure I was safe. Got back in More

by Theresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service is name was Brian
Feb 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for the great feedback, Theresa! Please let us know if any other service needs arise, as we are always happy to help! Best, Gerry Salois, General Manager

February 24, 2018

Oil change Made an appointment for an Oil change for this past Friday. dropped off car & got a ride home (that was great). Got a call around 10:30, stating it wa More

by billwtoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember his name.
Feb 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you so much for taking the time to share your experience! Please let us know if there is ever anything we can do for you. Best, Gerry Salois, General Manager

February 24, 2018

John Silva is great! Every time I have to take my Odyssey in for repair, I have an excellent experience, mostly thanks to John Silva. Silva, I luv ya More

by TC
Recommend Dealer
Yes
Employees Worked With
John Silva
Feb 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for your review and compliments! I'm so happy to know that John has been so helpful with your Odyssey service needs. Thank you again for your recommendation and continued business! Best, Gerry Salois, General Manager

February 24, 2018

Oil change I went in for an oil change and it was done in a timely fashion and done well with no other issues found. The staff was friendly. More

by BGood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Carelli
Feb 26, 2018 -

Herb Chambers Honda of Burlington responded

Thank you for the great feedback! Please let us know if any other automotive needs arise in the future, as we are always happy to help. Best, Gerry Salois, General Manager

February 23, 2018

Excellent Service I visited Herb Chambers for servicing my Honda civic and did oil change, change of tyres, balancing , Filter change and all of them were done in mini More

by Rahul99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner
Feb 23, 2018 -

Herb Chambers Honda of Burlington responded

Thank you so much! We strive to provide a world-class experience, so it's rewarding to know you had a pleasant time at our dealership. We value your business and please don't hesitate to contact Phillip or myself should any future questions arise. Best, Gerry Salois, General Manager

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