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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,786 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,786 reviews

May 27, 2016

Service As always pleasant staff and efficient mechanics. Thank you to John and Chris Glen in the service department. It is always a pleasure. The End More

by Lch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Glen
May 31, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for sharing this with us! We're so glad that you had such enjoyable visit. We appreciate your comments about John and Chris and that five star rating. Thank you again and we look forward to seeing you in the future. Best, Gerry Salois, General Manager

May 26, 2016

Service center rocks! Thank you for making my trip to the dealership pleasant. Chris's professionalism and expertise made the experience worthwhile and efficient. Thanks fo More

by Joanne Holton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Glen
May 26, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Joanne, for taking the time to share your experience with Chris. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

May 24, 2016

Honda Purchase Our salesperson was Amjad. His knowledge on the cars gave us the assurance that we were at the right dealership. He presented us with options base More

by AArpino712
Customer Service
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam
May 24, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for sharing this with us! We're so glad that you had such enjoyable visit with us. We appreciate your comments about Amjad and that five star rating. Thank you again and we look forward to seeing you in the future. Best, Gerry Salois, General Manager

May 24, 2016

Satisfied Great customer service and very friendly staff. Would recommend to my friends and family. I really like the feel of the van. It rides very smoothly. More

by Rajni90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam
May 25, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for sharing this terrific feedback! We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

May 24, 2016

very happy Honda Pilot customer I was very pleased with our Sales Person, Patrick Sisk. I shopped at more thana few Honda dealerships. I knew I wanted the Honda Pilot, and what opti More

by jenntorp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for sharing this terrific feedback and for choosing Herb Chambers Honda of Burlington for your purchase needs. It’s a pleasure to read that Patrick was able to assist you. For all of our customers who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

May 20, 2016

Professional approach that far exceeded all expectations Extremely professional sales associate Patrick Sisk. He was very easy to speak with and very experienced in dealing with his customer base. I am a More

by Thomas Casey Sr.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
May 20, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Thomas, for sharing your story! We really appreciate your business, as well as, your feedback on working with Patrick. He is valuable member of our team. We trust you are enjoying your new vehicle and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

May 19, 2016

Quick & easy This is the 4th pre-owned car we have purchased in Burlington and have always been pleased with the experience and the cars. We identified a car on-li More

by Beachlife
Recommend Dealer
Yes
Employees Worked With
Robert
May 19, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for your feedback on your recent experience with Robert. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and enjoy your new Honda! Best, Gerry Salois, General Manager

May 19, 2016

Honda CRV Maintenance Appointment Everything went smoothly as it was a regularly scheduled maintenance appointment. Oil change, tire rotation and car wash. No complaints here - everyon More

by poleary42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! I'm so glad that June and our Service Crew were able to assist you with your service needs. If any questions arise about your Honda, feel free to reach out to us. We value your continued business and hope to serve your auto needs for many years to come! Best, Gerry Salois, General Manager

May 18, 2016

As usual a very good service Came in as my alarm was going off on one of my cars (did not even know which car). They checked the first and found nothing wrong. Found an issue wit More

by kaio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip
May 18, 2016 -

Herb Chambers Honda of Burlington responded

Our primary concern is delivering flawless customer service and I’m happy to know that Philip and our service crew provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

May 16, 2016

Break Light needed to be Replaced Mike, I believe his name was got me in and out of there within 30 min on a Saturday. I had planned on being there for a while especially going on a Sa More

by crv2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Visconte
May 16, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking time to write this review. I'm so happy to read that your experiences with Mike, June and Rob have been so positive. We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Gerry Salois, General Manager

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