Herb Chambers Honda of Burlington

Way above your average dealership Been a customer for almost 10 years. Expect an 1 to 1.5 hour wait for the work to be completed, because they can be very busy with lots of customers Been a customer for almost 10 years. Expect an 1 to 1.5 hour wait for the work to be completed, because they can be very busy with lots of customers (even with their ability to handle numerous cars simultaneously) and they do a thorough job. So, just plan ahead, bring your computer, and relax in their customer lounge with their free Internet. Their prices are reasonable - not the stereotypical dealership mark-ups - and you can rely on their workmanship and OEM parts are often better than the fancy parts offered by independent shops. They are pretty trustworthy (I have not dealt with all employees, but the ones I have are very good) and don't try to sell you on parts/services that are not needed or recommended. Newer cars have more technology and are more precise/sensitive, so you cannot expect services to be 25% cheaper or ignore regular/preventative maintenance. For example, I've tried shopping around for a cheaper oil change for 0-20W and even if you do it yourself it'll only save a few bucks and maybe nothing after disposing the oil properly. Bring it here and they fill up your fluids and clean your car - I never seen any independent shop clean my car with an oil change and all for a very reasonable price! More

Commendation I would like to commend John Silva of your Service department for his continuous good service, John is always pleasant and helpful and a credit to his I would like to commend John Silva of your Service department for his continuous good service, John is always pleasant and helpful and a credit to his department. More

Easy Purchase experience Great process. I was upset that the vehicle wasn't able to be brought to a closer location but the salesperson Sergio delivered it to me upon purchase Great process. I was upset that the vehicle wasn't able to be brought to a closer location but the salesperson Sergio delivered it to me upon purchase traveling 3 hrs each way ( due to traffic and weather) to make it easy for me. The 2012 Honda Ridgeline is awesome and I'm thrilled to find one in such great shape. More

Efficient & Thorough Completion of Required Tasks Chris Glen and his Service Department did an excellent job in completing two tasks: Software recall update on the car plus installation at my request Chris Glen and his Service Department did an excellent job in completing two tasks: Software recall update on the car plus installation at my request of mud guards. Both jobs were completed in the time frame promised. Thanks, Chris, for another excellent service job. More

Very, very good service department!!!! The Herb Chambers experience is always top shelf - from sales to service. The service department is outstanding and it did not let me down this time. The Herb Chambers experience is always top shelf - from sales to service. The service department is outstanding and it did not let me down this time. More

Great Customer Experience From beginning to end the customer service experience was fantastic. The service performed was spot on and made a huge difference. Thanks Herb C From beginning to end the customer service experience was fantastic. The service performed was spot on and made a huge difference. Thanks Herb Chambers of Burlington! More

Excellent service I brought this in at 7 am. Was told it would take about an hour and it was done in the hour. The only thing I would suggest is something like munchkin I brought this in at 7 am. Was told it would take about an hour and it was done in the hour. The only thing I would suggest is something like munchkins to snack on with my tea. More

Fast and friendly service I did a regular service and a state inspection. Friendly and expedient employees, very convenient service times (open on weekends). I have three Honda I did a regular service and a state inspection. Friendly and expedient employees, very convenient service times (open on weekends). I have three Honda vehicles and service all of them at this dealership, definitely recommend it. More

Great Service Every Time. No Surprises! I have been really delighted with Herb Chambers Honda since we moved to Lexington in 2011. They have repeatedly been straight forward with me about re I have been really delighted with Herb Chambers Honda since we moved to Lexington in 2011. They have repeatedly been straight forward with me about repairs. It doesn't hurt that most of my repairs have been much cheaper than anticipated. Also, since I grew up with my Uncle as my mechanic in CT, it's nice to know I can trust them they way I trusted him. More