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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,056 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,056 reviews

November 16, 2016

Honda CR-V Lease I was looking for a new lease and couldn't be happier with Patrick and his help in choosing my new CR-V. He was terrific and made this so easy. More

by Carol A Boyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Carol! We appreciate your great feedback. Best, Gerry Salois, General Manager

November 14, 2016

Oil change Was met by John upon arrival. Got my request form oil change and rotation heard..called me in hour. Car was washed and ready. Oil change package is gr More

by Mhorvath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Nov 14, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for your business and we hope to have the opportunity to serve your automotive needs for many more years to come! All the best, Gerry Salois, General Manager

November 12, 2016

Excellent sales team It's really great to be with an experienced team who knows what they're doing. Brian Madden was an outstanding salesman who helped us get into the rig More

by Arbios15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Madden
Nov 14, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to write this review! Brian is such an asset to our team, as he continuously focuses on providing our guests’ with the best customer service. He will be pleased to read your positive feedback. Congratulations on your purchase and if you have any questions about your vehicle, please don't hesitate to reach out. Best, Gerry Salois, General Manager

November 10, 2016

Software recall 800 miles on new CRV 2016.......was told via phone call to come in for software recall related to transmission. Took about one hour or so.) More

by poleary42
Recommend Dealer
Yes
Employees Worked With
Don't know man's name in the service dept.
Nov 11, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

November 09, 2016

Thank you! Patrick was very helpful and we would recommend him highly! He was accommodating, kind and very informative! We appreciate his help immensely and sen More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Steve! Patrick is such an asset to our team and I'm so glad you had the opportunity to work with him. I will be sure to pass along this great feedback. Thank you for your business and we hope to have the opportunity to work with you again! Best, Gerry Salois, General Manager

November 07, 2016

My review Great experience with getting the service desk, june went above and beyond exceeeding my expectations. One note, my last 2 oil changes i did not feel More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Julie, for choosing Herb Chambers Honda. We pride ourselves on providing customers with top notch customer service, so we are pleased to hear that June was able to provide this to you. We thank you for your business and look forward to serving you in the future. Best, Gerry Salois, General Manager

November 07, 2016

Excellent Service I always experience great service when I go to Honda of Burlington. All the Service managers are friendly and knowledgeable and provide great servi More

by mbedard01821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to recognize June and our Service Department. We value your continued business and hope to serve your automotive needs again in the future. Best, Gerry Salois, General Manager

November 06, 2016

Great service alway I always have a great experience with Service. June was particularly helpful in explaining the work done. i have and will continue to recommend Herb C More

by margec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Gerry Salois, General Manager

November 03, 2016

Satisfied Customer I went to Herb Chambers Burlington in January to get a new vehicle , originally I decided to buy used car then salesman ( Robert) explained to me ho More

by don1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert with original perchase and Chris for re call service
Nov 04, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Don, for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Rob and Chris make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Gerry Salois, General Manager

November 01, 2016

Nothing but the best When ever I've had to bring my car in for service (which is a pain to do with scheduling), the service department is wonderful, resourceful and provid More

by Loretta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Nov 02, 2016 -

Herb Chambers Honda of Burlington responded

Thank you, Loretta, so much for the wonderful review. John is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

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