Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers Honda of Burlington
Burlington, MA
3,056 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,056 reviews
October 13, 2016
Sunday morning oil change I love being able to stop by and get a quick oil change on a Sunday morning. I used a coupon given to me from Honda for the service and really apprec I love being able to stop by and get a quick oil change on a Sunday morning. I used a coupon given to me from Honda for the service and really appreciated the savings. I also had a recall serviced while I waited in the comfortable waiting area. The staff was friendly and knowledgeable. More
by Helen H
Employees Worked With
October 12, 2016
Just had air bags replaced They called me when the air bags came in for the Ridgeline and it was done the next morning by 8:00 Job done efficiently. Everyone there has a grea They called me when the air bags came in for the Ridgeline and it was done the next morning by 8:00 Job done efficiently. Everyone there has a great attitude and are very easy to deal with. More
by KarenHayhurst3
Employees Worked With
John,
October 11, 2016
Absolutely Terrible Service - Don't go! I've literally been trying to get service to help me out with an update that was supposed to be done on my car before I even bought it, 4 MONTHS AGO. I've literally been trying to get service to help me out with an update that was supposed to be done on my car before I even bought it, 4 MONTHS AGO. I've called plenty of times and everyone I've talked to say I need to call back and talk to Christine or that they were going to talk to her and have someone call me back the next day. I even talked to the assistant manager, John, last week and he said that the service manager, also named John, was going to call me at the beginning of this week. Well, its the end of the night on Tuesday and I STILL haven't received any call or even an acknowledgement of the situation. Other people have told me that they'd leave messages and the last time I was in there for an oil change, 2 weeks ago, a woman working literally printed off a piece of paper with all my information, wrote in big letters "CALL CUSTOMER ASAP" with my phone number. Well, 2 weeks later and STILL NOTHING. I'm extremely disappointed in the service and although I love my car and my sales rep, Mike Carelli, was amazing, I wish I hadn't ever bought my car from this dealer. Service clearly doesn't care about their customers and just gives everyone the run around until they give up. WILL NOT recommend this dealer to anyone. More
by kpaula88
Employees Worked With
John Flannery
October 08, 2016
Excellent purchase experience of a fine car. Sergio answered my questions and let the car sell itself. On my request he accompanied me for a test drive on both Rte 128 and some winding roads off Sergio answered my questions and let the car sell itself. On my request he accompanied me for a test drive on both Rte 128 and some winding roads off the highway. No pressure from him, just support and the offer of continuing support after the sale. Both he and the finance person (I'm not sure of his name) were courteous and quick. More
by DriveOn87
Employees Worked With
October 06, 2016
Service of Honda CR-V It is always a pleasure going into Herb Chambers Honda of Burlington. June is an absolute pleasure and is always extremely helpful, kind and courteous It is always a pleasure going into Herb Chambers Honda of Burlington. June is an absolute pleasure and is always extremely helpful, kind and courteous. More
by jb
Employees Worked With
October 05, 2016
Philbrick Codne in service was great Phil got me in and out, was courteous and got my replacement keys finished in no time and ordered a back up, retained the code and didn't charge me fo Phil got me in and out, was courteous and got my replacement keys finished in no time and ordered a back up, retained the code and didn't charge me for the code when the second key came in More
by Carguy
Employees Worked With
Phil Codner
September 30, 2016
Great Service at Herb Chambers Honda of Burlington I had a power steering flush, a coolant flush a fuel injection cleaning, an oil change, tires checked, etc. in preparation for winter. The service fro I had a power steering flush, a coolant flush a fuel injection cleaning, an oil change, tires checked, etc. in preparation for winter. The service from everyone at Herb Chambers Honda is always excellent, and it's a pleasant place to wait while your car is being serviced. More
by anntk
Employees Worked With
September 29, 2016
Wonderful Experience Had a great experience with Dane Mello and the entire staff at Herb chamber Burlington. Dane helped me buy a Honda CRV and completed my paperwork and Had a great experience with Dane Mello and the entire staff at Herb chamber Burlington. Dane helped me buy a Honda CRV and completed my paperwork and answered all my questions. More
by sahil
Employees Worked With
Gustavo Moitinho, Dane Mello
September 28, 2016
2016 Honda CR-V Brian Madden was great to deal with. He was very personable, answered all my questions to my satisfaction and made me feel comfortable with my purchas Brian Madden was great to deal with. He was very personable, answered all my questions to my satisfaction and made me feel comfortable with my purchase at Herb Chambers Honda of Burlington. I recommend anyone looking for a Honda or any other vehicle at this dealership to see Brian. More
by Fred Dewsnap
Employees Worked With
Brian Madden
September 28, 2016
Car buying review The process was efficient, organized and the paperwork was quick. The sales clerk was very knowledgable and accommodating. He showed us everything we The process was efficient, organized and the paperwork was quick. The sales clerk was very knowledgable and accommodating. He showed us everything we wanted to see. We are happy with our new CRV. More
by Shopgirl.648
Employees Worked With
