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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,061 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,061 reviews

December 10, 2015

General service I needed an oil change and tire rotation and the Heb Chambers Burlington service department met all of my expectations and completed the work quickly More

by tzed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall
Dec 10, 2015 -

Herb Chambers Honda of Burlington responded

Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

December 09, 2015

Brake work I brought my civic to Herb Chambers Burlington to have brakes replaced. Service Advisor was helpful, pleasant and informative. I noticed they have a More

by SueG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Codner, Jessica Johnson
Dec 10, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Sue! We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Gerry Salois, General Manager

December 05, 2015

awesome I was not sure what type of Honda vehicle I wanted and my sales rep was very patient and knowledgeable on all the vehicles I looked at. Great team at More

by Kathy's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Ritchie, Tony Fahmy
Dec 08, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your story! We really appreciate your business, as well as, your feedback on working with Tony and Bill. They are valuable members of our team. We trust you are enjoying your new Honda and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

November 30, 2015

oil change & new front wiper blades Was due for an oil change. I am part of the oil change program so no charge for that. I also asked for new wiper blades inserts (winter) to be insta More

by Janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrei Hardy
Nov 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Janet, so much for the wonderful review. Andrei is a valued team member of our team and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Gerry Salois, General Manager

November 29, 2015

Quick service in a pinch This is a very efficient dealership. Repaired my airbag recall very quickly. Able to schedule service schedule online easily just a few days before ap More

by Lola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Hardey
Nov 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Lola! Our top priority is delivering flawless customer service. It's so nice to know that Andre was able to provide you with a pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Gerry Salois, General Manager

November 29, 2015

Purchased 2016 Honda Pilot Robbie Kinneen was awesome. He has a great personality, very positive and upbeat. No pressure sale. Answered all our questions and more. Called us the More

by Karmaed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Kinneen
Nov 30, 2015 -

Herb Chambers Honda of Burlington responded

It is a pleasure to read about your buying experience with Robbie. Our top priority is delivering flawless customer service. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Gerry Salois, General Manager

November 26, 2015

Service, Sales responsive to my needs My transaction resulted from a unique situation. Service Department, Sales Department and General Manager all coordinated to make my experience as pai More

by miscfix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gerry Salois, Chris (in service), Dane Mello
Nov 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you! It is a pleasure to read about your experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Dane, June, Chris and Sergio were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Gerry Salois, General Manager

November 23, 2015

Everything as promised. I brought my Honda in for service. John Silva said the work would take an hour and a half.My car was returned to me in exactly 90mins as promised. And More

by TomNH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Silva
Nov 23, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Tom, for taking the time to tell us about your experience. Hearing that John took such great care of you from start to finish is the kind of feedback we like to hear! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Gerry Salois, General Manager

November 23, 2015

Great Service I brought my car in for service mid-day on a Saturday - I was told it would be about 1.5 hrs - they were right on time The associates at the sign in More

by nickersp46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't have names - service department associates
Nov 24, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to write this review. One of our primary goals is to give each guest a positive and professional experience, it sounds like our Service crew did just that! We appreciate your business and look forward to seeing you again. Best, Gerry Salois, General Manager

November 22, 2015

Prompt, efficient service. Brought the car in for service and replacement of some parts. This was done quickly and was much appreciated. Having the car washed also improved More

by dwyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 23, 2015 -

Herb Chambers Honda of Burlington responded

Thank you! I'm so glad you are happy with your service experience here at Herb Chambers. Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Gerry Salois, General Manager

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