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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,090 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,090 reviews

July 04, 2015

Simple, fast, no appointment needed, professional and courte It is no need to make appointment, they are helpful, professional and thinking of customers. They are very friendly. They are trying best to accommoda More

by Hongxie70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 06, 2015 -

Herb Chambers Honda of Burlington responded

This is exactly the kind of feedback we love to hear from our guests! I’ll be sure to share this with June as I know she will appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

July 04, 2015

Excellent service. Went in for my first oil change....,.Excellent service....Told me it would be 2 hours ended up ready to go in one hour.Nice job... More

by Bevey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ritchie
Jul 06, 2015 -

Herb Chambers Honda of Burlington responded

This is exactly the kind of feedback we love to hear from our guests! Thank you for taking the time to post such a kind review. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

July 02, 2015

Outstanding Customer Service I went to Herb Chambers Honda Of Burlington to purchase my second Honda CR-V and the customer service I received was great. Patrick is a great salespe More

by Chandra B. Malla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 02, 2015 -

Herb Chambers Honda of Burlington responded

I’m thrilled to hear we were able to provide you with a great experience while purchasing your new Honda. I really appreciate you taking time to share your encouraging words and I’ll be certain to share them with Patrick. Thank you for choosing us and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

June 30, 2015

Great Company , Great Customer Service Before Honda I always had an American car, Chevrolet , Ford, and Cadillac. I have to say Honda ranks as one of the best cars I have owned. I am glad y More

by D. Serrecchia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Visconte, Khalid Saissi
Jun 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that June, Khalid and Mike's efforts made the difference in your car buying experience. They are valuable team members, indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, Gerry Salois, General Manager

June 29, 2015

Excellent Customer Service As in the past the quality of service and attention I have received at Herb Chambers Honda of Burlington Mass is and has been excellent in every way. More

by !Accord1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Silva
Jun 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words and for taking the time to share your positive experience with us. We value your business and look forward to working with you again in the future. Kind Regards, Gerry Salois, General Manager

June 28, 2015

Great customer service. Customer service is exceptional. Philip is very professional and courteous. Wait time is normal. Facility is very comfortable with friendly staff. D More

by Vijayk_3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip
Jun 29, 2015 -

Herb Chambers Honda of Burlington responded

I’m thrilled to hear how happy you are! We value our guests’ feedback and I know the team will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

June 27, 2015

Pleased with the experience Recently purchased a 2015 Honda Accord at Herb Chambers Burlington. Lance Fisher was the salesperson who worked with me. He was very good to work wi More

by jpmciii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for your kind words and for taking the time to share your positive experience with us. I'm so glad to know that Lance's efforts made the difference in your car buying experience. He is a valuable team member indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, Gerry Salois, General Manager

June 26, 2015

Excellent Service for my CRV and customer service for myself Although I don't live near Burlington, I work here. Previously I had service at another dealer and was very dissatisfied. This was my second visit t More

by MCedrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Another person in the service area.
Jun 26, 2015 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with our service crew. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

June 26, 2015

Great job Had several services in a month, including oil change, brake pads, converter clamp repair and AC compressor replacement. The last one was covered by t More

by Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Glen
Jun 26, 2015 -

Herb Chambers Honda of Burlington responded

Thank you, Steven, for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit with Chris. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

June 26, 2015

Very attentive service, performed quickly. The employees at this location, are motivated to help and give good service. The service was prompt and priced fairly. The dealership is well maintai More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam
Jun 29, 2015 -

Herb Chambers Honda of Burlington responded

I’m thrilled to hear how happy you are! We value our guests’ feedback and I know the team will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

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