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Herb Chambers Honda of Burlington

Burlington, MA

4.9
3,087 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 3,087 reviews

May 19, 2025

Herb Chambers of Burlington is fantastic re: purchase a car and/or car maintenance and Service. It is the Only place I will bring my 2018 Honda. The Servjce Department is the best I have Ever experienc More

by I
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience with Herb Chambers Honda of Burlington! We're delighted to hear that June Fraser and our Service Department have consistently provided top-notch service. It's great knowing you feel heard and well-informed about your vehicle's needs. We appreciate your loyalty and look forward to continuing to serve you in the future!

May 19, 2025

Great customer service and service dept. Hope it doesn't change under new owner. Thank you More

by Ed g
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Herb Chambers Honda of Burlington responded

We're happy our team provided unparalleled customer service during your visit! Thank you for rating us five stars! – Herb Chambers Honda of Burlington

May 19, 2025

Great service and great support from Lance. I was not sure which car to pick and he took me through in a very nice way. More

by joseeduardo.neves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Herb Chambers Honda of Burlington responded

Joseeduardo.neves, we're delighted to hear that Lance provided you with excellent guidance at Herb Chambers Honda of Burlington. Thanks for sharing your experience!

May 17, 2025

The service at Herb Chambers Burlington Honda was excellent and quick. My car was ready at the promised time. More

by palmeida7377
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that you received excellent and timely service at Herb Chambers Honda of Burlington. Thank you for sharing your experience with us!

May 15, 2025

This was the second lease we’ve signed with Lee. And the 5th vehicle we’ve gotten from Honda of Burlington. Lee is very knowledgeable and works super hard for his customers. We trust him to do th More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Lee Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Izzy in finance was very helpful as well!
May 15, 2025 -

Herb Chambers Honda of Burlington responded

Susan, thank you for your continued trust in Lee and the team at Herb Chambers Honda of Burlington! We're delighted to hear about your positive experiences with both sales and service. We appreciate your recommendation and look forward to seeing you at your next visit!

May 14, 2025

They are very professional and helpful, am glad I found people that are very honest and careful More

by Erasmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sagielle Urquijo
May 15, 2025 -

Herb Chambers Honda of Burlington responded

Erasmo, thank you for the wonderful feedback about our Herb Chambers Honda of Burlington team! We appreciate your support and look forward to seeing you next time!

May 10, 2025

Always wo earful customer service. Leah was awesome same about allstaff. Car wash is great aswell More

by jlavers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah
May 13, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful feedback! Leah & the team appreciate your support and look forward to seeing you again next time here at Herb Chambers Honda of Burlington!

May 10, 2025

Only problem I have is coupons from dealership ALWAYS arrive after having service just got my coupons in mail already paid full price More

by Aprilsanborn
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Glen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your feedback with us at Herb Chambers Honda of Burlington. Your satisfaction is important to us, and we look forward to improving this process moving forward!

May 09, 2025

Excellent personal; knowledgeable, friendly and easy to work with. My interactions have always left me with the feeling that I am a valued customer. More

by batuttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that you feel valued and appreciated at Herb Chambers Honda of Burlington! Our team strives to provide knowledgeable and friendly service, so it's great to know we've hit the mark. Thank you for your kind words!

May 09, 2025

I had my Ridgeline serviced at Herb Chambers Honda Burlington and could not be happier about the experience. Ashley was friendly, up front about the time expectation & communicated updates repeatedly More

by jmcmahan0206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
May 12, 2025 -

Herb Chambers Honda of Burlington responded

We're delighted to hear that Ashley and the Herb Chambers Honda of Burlington team provided you with such a positive service experience. Thank you for sharing your feedback, and we look forward to assisting you again in the future!