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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,681 Reviews
Call Service Center (781) 273-5000

1,681 Reviews of Herb Chambers Honda of Burlington - Service Center

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April 01, 2023

Very helpful and listened to all my concerns. Explained everything to me upfront. Called me back timely to let me know car was ready. More

by murphpepsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Andre
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Apr 04, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience! We appreciate you trusting the Herb Chambers Honda of Burlington team with your vehicle and hope we can be of service again in the future. Take care!

March 31, 2023

Busy place. Took a little longer than I had hoped but was happy none the less. More

by Jdvair79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for your review. We appreciate your patience during your recent visit. -Herb Chambers Honda of Burlington

March 30, 2023

I went in for an oil change and a few other things. Chris was really nice and very helpful More

by Montana411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for visiting Herb Chambers Honda of Burlington! Chris & the team appreciate your kind review and hope to see you again next time!

March 27, 2023

Recently replaced the front camera on my 2018 Accord Sport. From receiving the part to install everything was excellent. More

by Doug 2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2023 -

Herb Chambers Honda of Burlington responded

Doug, thank you for taking the time to leave Herb Chambers Honda of Burlington this excellent review!

March 27, 2023

Very professional and friendly staff. Quick service and attended to my needs right away. Very happy! More

by Lisahd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Mar 29, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the positive feedback! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Herb Chambers Honda of Burlington Team

March 25, 2023

Got overcharged for windshield wipers, but needed an inspection sticker. I should have left and purchased them myself More

by LJSakey
Recommend Dealer
Yes
Employees Worked With
Ty Andre
Report | Print
Mar 30, 2023 -

Herb Chambers Honda of Burlington responded

Thanks for leaving us with this feedback. If you have any questions or concerns, please feel free to reach out to us directly so we can assist. Gerry Salois - General Manager - gsalois@herbchambers.com

March 24, 2023

Ty was my service representative. He explained everything and kept me updated on when my car would be done. Excellent customer service. More

by P
Recommend Dealer
Yes
Employees Worked With
Ty Andre
Report | Print
Mar 27, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for the great review! We're happy to hear Ty provided you with a five-star experience and we hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Honda of Burlington Team

March 24, 2023

Chris was extremely helpful with my recent service. He also helped me with programming my system. The best! More

by jeanm.harrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2023 -

Herb Chambers Honda of Burlington responded

We're so glad Chris had the opportunity to assist you! Thanks for visiting Herb Chambers Honda of Burlington and please don't hesitate to reach out if we can be of service again in the future!

March 23, 2023

Ashley was very polite and professional. She took good care of me and I appreciate that. More

by Mcrampton9
Recommend Dealer
Yes
Employees Worked With
Ashely
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Mar 23, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for trusting Ashley at Herb Chambers Honda of Burlington!

March 23, 2023

Ashley was professional, friendly and prompt is assisting me in my service requests! She also was able to solve my tire problem and have it fixed ! A wonderful experience with Ashley More

by Nicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Mar 23, 2023 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience working with Ashley at Herb Chambers Honda of Burlington! We look forward to seeing you next time!

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