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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,697 Reviews
Call Service Center (781) 273-5000

1,697 Reviews of Herb Chambers Honda of Burlington - Service Center

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October 14, 2021

They are excellent staff and good place to take my car fix they doing great work More

by anisha786khalifa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 15, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for your recommendation, Anisha! We're honored to have you as a loyal customer! -Herb Chambers Honda of Burlington

October 13, 2021

June provided exceptional customer service to us when we brought our car in for service. She was helpful, knowledgeable, and kept us in loop during a complex car repair. More

by Aaron
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

Herb Chambers Honda of Burlington responded

Aaron, we are so happy to hear that June could do such a great job for you! Herb Chambers Honda of Burlington appreciates you so much!

October 13, 2021

Fast Friendly service that you can feel confident about. Comfortable waiting area. Clean and available bathrooms. Friendly stuff More

by Ff255377
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2021 -

Herb Chambers Honda of Burlington responded

We are so happy to hear that you had such a great time working with our team at Herb Chambers Honda of Burlington! Thank you so much for your kind words!

October 12, 2021

No appointments for service, first come, first serve. No shuttle. No lender cars. People are friendly enough but my car is new, I should not have to lift a finger to get it repaired. More

by isapuce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Glen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2021 -

Herb Chambers Honda of Burlington responded

I'd like to thank you for taking the time to give us this feedback. At this time we have staggered staffing hours, as well as longer than usual waiting times due to less staff. We apologize for any inconvenience this may have caused. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Gerry Salois - General Manager - gsalois@herbchambers.com

October 11, 2021

Had oil change. Employees very pleasant and professional. Average wait time and coffee is always available during the wIt More

by jllepore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 12, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for letting the Herb Chambers Honda of Burlington team show you a five-star experience! We're glad you had a positive oil change experience and we look forward to seeing you next time!

October 08, 2021

Very efficient and helpful. No bull. Car cleaning is a plus. Great service. No nonsense More

by Lmann3636
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Salois
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Visconte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Visconte, William Ritchie, John Flannery
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Oct 08, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the positive feedback of Herb Chambers Honda of Burlington! We appreciate your business and hope to see you again in the future!

October 06, 2021

June in the service department is wonderful. Made sure everything was taken care of was prompt and always provides exceptional service. Her and the team do a fantastic job every time. More

by Jbjackson2388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2021 -

Herb Chambers Honda of Burlington responded

We are so proud to hear that you had such a great time working with June and the team at Herb Chambers Honda of Burlington! Thank you very much!

October 04, 2021

Excellent service rep and service. Everything my dpne to my satisfaction. All was fine.. excellent. More

by Eugfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Oct 05, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the great review of Herb Chambers Honda of Burlington! It means a lot to hear that you're satisfied and we hope you'll be visiting us again in the future!

October 01, 2021

Easy drop off and quick turnaround. I was able to get a needed repair done on my vehicle and was on my way. More

by Carolyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Oct 01, 2021 -

Herb Chambers Honda of Burlington responded

This is what we like to hear, Carolyn! We hope to provide all of our customers with this level of service! -Herb Chambers Honda of Burlington

October 01, 2021

Great customer service they are very helpful answering my questions. They are all very professional. And I would you recommend this service 10 out of 10 More

by Miker7771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2021 -

Herb Chambers Honda of Burlington responded

Thank you so much for the kind review! We appreciate your kind comments about our team here at Herb Chambers Honda of Burlington and we hope to see you again in the future. Take care!

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