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Herb Chambers Honda of Burlington - Service Center

Burlington, MA

4.9
1,695 Reviews

1,695 Reviews of Herb Chambers Honda of Burlington - Service Center

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April 26, 2021

I was pleasantly surprised to find my Honda CR-V washed upon pickup after a routine check up. I was not expecting that. I think that’s going beyond the expected. More

by Ramdj48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Herb Chambers Honda of Burlington responded

Ramdj48 - Thank you for taking the time to share your experience. We're thrilled that you enjoyed working with our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! - Herb Chambers Honda of Burlington team

April 23, 2021

Service was great. Chris was absolutely wonderful explaining everything to me. He is such a great asset to your service dept on Burlington. . I definitely would bring my car back there and recommend More

by fhol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Herb Chambers Honda of Burlington responded

We're so glad to hear this! We are certainly lucky to have Chris on our service team! We look forward to seeing you again at Herb Chambers Honda of Burlington! Take care!

April 22, 2021

They had my car towed. Called to tell me what was wrong and when I could pick it up. All my questions were answered before I had to ask them. I will be back for to Herb Chambers for all my service. Than yo More

by Calrilain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful review! We're so glad we had the opportunity to help you out and look forward to serving you again in the future. Take care! - The Herb Chambers Honda of Burlington Team

April 20, 2021

June was outstanding as always. Took the time to explain everything and answer all our questions. Outstanding customer service on this visit April 16 2021 More

by Rccrowley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Herb Chambers Honda of Burlington responded

We're glad June could be so helpful to you during your visit! Thanks for leaving us your great review! - Herb Chambers Honda of Burlington

April 20, 2021

Chris Glen is a very knowledgeable and friendly service provider. I enjoy working with him. I highly recommend Chris to anyone who needs assistance with servicing their Honda vehicle. More

by Sam T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for sharing your positive experience with Chris! We're lucky to have him on the Herb Chambers Honda of Burlington team and will pass along your kind comments to him!

April 19, 2021

The service was good but the steering wheel had oil stains on it and it smelled like oil inside cabin the service department member Jeffrey was courteous More

by Rjflores1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Apr 19, 2021 -

Herb Chambers Honda of Burlington responded

Thank you for this honest feedback. We will be passing along your comments to our team to improve next time. Take care.

April 15, 2021

I brought my car in for a needed oil change, type of oil was adequately explained to me by Jeffrey, the work was done in a reasonably organized time, they washed my car, let me know that it was ready, infor More

by MandML♡in45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Apr 15, 2021 -

Herb Chambers Honda of Burlington responded

Thanks for sharing your experience with the Herb Chambers Honda of Burlington service team! We appreciate your feedback and hope to work with you again in the future!

April 14, 2021

Very prompt, friendly, competent, and fairly-priced service, along with comfortable chairs to wait in. The staff are very good at what they do, and they treat me like the old customer that I am. More

by harsanyi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier
Apr 14, 2021 -

Herb Chambers Honda of Burlington responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

April 14, 2021

Excellent service! The service department always resolves any issue, professionally with exceptional service! Found the issue, repaired it and went above and beyond without charge! Thank You, :o) More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Herb Chambers Honda of Burlington responded

It's always our pleasure to take care of you! Thank you for being a Herb Chambers Honda of Burlington customer, see you next time!

April 14, 2021

Herb Cambers Honda service was excellent. Chris is an excellent service advisor and always does an excellent job managing my service on my vehicles. Thank you. More

by Eilshei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Glen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Herb Chambers Honda of Burlington responded

We are so glad to hear that you had such a positive experience at Herb Chambers Honda of Burlington! Thanks for giving Chris a shout-out, we will be sure to pass along your kind words.

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